Fire Officer 1 test review
Who must take corrective action if an investigation confirms a harassment complaint has merit? - correct
answer the fire chief
2. When officers are preparing to present a class on a topic, what/whom should they consult first? - correct answer their personal training library
What devices introduced in the 1850s enabled citizens to send a coded telegraph signal to the fire department dispatch center? - correct answer public call boxes
What type of organizational document establishes or prescribes specific operational or administrative methods to be followed routinely for the performance of designated operations or actions? - correct answer standard operating procedure (SOP)
At the Fire Officer I level, the emphasis is on accomplishing the department's goals and objectives by working through _____________ to achieve the desired results. - correct answer Subordinates
Human resource management is built from two generalized schools of management thought. What is one of those schools? - correct answer Scientific
The fire chief has the ultimate operational responsibility in a fire department. Who has the ultimate administrative responsibility? - correct answer the fire chief
What does a Theory X manager believe? - correct answer that people do not like to work
What is one method of fostering the concept of appropriate workplace behavior? - correct answer Fire fighters develop their own set of rules.
Which of the four functions of management means guiding or directing in a course of action to include motivating, guiding, training, and directing employees? - correct answer Leading What is the primary purpose of having an accurate beginning of shift report? - correct answer Ensure adequate staffing.
According to NFPA Standard 1021, how many levels of fire officer are there ? - correct answer four
Historically, what did it mean if a house had a fire mark on it? - correct answer The house was covered by
insurance.
Of the following chief officer titles, which is the lowest in rank? - correct answer battalion chief
What term does the International Association of Fire Chiefs use for a Fire Officer I? - correct answer supervising fire officer
Within the NFPA requirements for Fire Officer I, are there any requirements for certification as an instructor? - correct answer Yes, NFPA Fire Instructor I.
Looking beyond the physical attributes of individuals and matching the individual's strengths with the organization's needs in order for the organization, the individual, and the officer to be successful is a must for the fire officer to maintain _____________. - correct answer cultural diversity
What type of organizational document is developed by various government or government-authorized organizations to implement a law that has been passed by a government body? - correct answer Regulation
It is said that fire officers should walk the talk.What does that mean? - correct answer They should demonstrate the behaviors they say are important.
What is one of the recommendations for helping fire officers develop technical competencies within their companies? - correct answer Use problem-solving scenarios.
What is the lowest level of fire officer that could be in a chief officer position? - correct answer III What kind of behavior can be described as consistent with the department's core values, mission statement, and value statements? - correct answer ethical behavior
Which of the four functions of management is used when a fire officer considers the impact on the budget before making purchases? - correct answer Controlling
What type of organizations do private industries or nongovernmental organizations use to provide fire protection to factories, processing plants, and large private facilities? - correct answer fire brigades
Fire fighters who want to initiate a harassment complaint have three methods for doing so. At what level
must they first make contact? - correct answer It is their choice.
What type of information is included in the first part of a beginning of shift report? - correct answer Staffing
What roles did the participants in the administrative fire officer survey favor between themselves, their fire officers, and the running of the fire stations? - correct answer Chiefs will be available for consultation, but the fire officers will run their stations.
When steam-powered fire engines were introduced in the 1800s, what was the reaction of many volunteer fire fighters? - correct answer They were threatened by them and resisted their use.
What type of organizational document is developed to provide definite guidelines for present and future actions? - correct answer Policy
If fire officers have the authority to solve a given problem that has come up, what should they do about involving their supervisors first? - correct answer Nothing; they should go ahead and make a decision.
According to Annex A of NFPA 1021, public safety personnel must make choices based on the ________________________. - correct answer maximum benefit to the citizens and the community __________________ is the complex system of inherent attributes that determine a person's moral and ethical actions and reactions. - correct answer Integrity
A Theory Y manager believes that people need to be __________, not __________. - correct answer encouraged / controlled
The Equal Employment Opportunity Act of 1972 includes almost all public and private employers with a minimum number of employees. What is the number? - correct answer 15
What is one of the three recommended activities for fire officers to work effectively with their supervisors? - correct answer Keep your supervisor informed.
When an officer tells subordinates that he does not agree with unpopular orders, but the orders have to be enforced anyway, what is the result? - correct answer The officer's authority and supervisory ability is undermined.
Most experts believe that span of control should extend to no more than a specific number of people. What is that number? - correct answer 5
Which of the four functions of management deals with developing a scheme, program, or method that is
worked out beforehand to accomplish an objective? - correct answer Planning
In 1871, two major American fires occurred which would change the way the country viewed and responded to fire. What was one of those fires? - correct answer the Great Chicago Fire
Management is the science of using __________ to achieve __________. - correct answer available resources / desired results
According to the 1993 amended EEOC guidelines, under what circumstances, if any, are employers liable for the acts of those who work for them? - correct answer any time they knew, or should have known, about the behavior and did nothing about it
Who must take corrective action if an investigation confirms a harassment complaint has merit? - correct
answer the fire chief
2. When officers are preparing to present a class on a topic, what/whom should they consult first? - correct answer their personal training library
What devices introduced in the 1850s enabled citizens to send a coded telegraph signal to the fire department dispatch center? - correct answer public call boxes
What type of organizational document establishes or prescribes specific operational or administrative methods to be followed routinely for the performance of designated operations or actions? - correct answer standard operating procedure (SOP)
At the Fire Officer I level, the emphasis is on accomplishing the department's goals and objectives by working through _____________ to achieve the desired results. - correct answer Subordinates
Human resource management is built from two generalized schools of management thought. What is one of those schools? - correct answer Scientific
The fire chief has the ultimate operational responsibility in a fire department. Who has the ultimate administrative responsibility? - correct answer the fire chief
What does a Theory X manager believe? - correct answer that people do not like to work
What is one method of fostering the concept of appropriate workplace behavior? - correct answer Fire fighters develop their own set of rules.
Which of the four functions of management means guiding or directing in a course of action to include motivating, guiding, training, and directing employees? - correct answer Leading What is the primary purpose of having an accurate beginning of shift report? - correct answer Ensure adequate staffing.
According to NFPA Standard 1021, how many levels of fire officer are there ? - correct answer four
Historically, what did it mean if a house had a fire mark on it? - correct answer The house was covered by
insurance.
Of the following chief officer titles, which is the lowest in rank? - correct answer battalion chief
What term does the International Association of Fire Chiefs use for a Fire Officer I? - correct answer supervising fire officer
Within the NFPA requirements for Fire Officer I, are there any requirements for certification as an instructor? - correct answer Yes, NFPA Fire Instructor I.
Looking beyond the physical attributes of individuals and matching the individual's strengths with the organization's needs in order for the organization, the individual, and the officer to be successful is a must for the fire officer to maintain _____________. - correct answer cultural diversity
What type of organizational document is developed by various government or government-authorized organizations to implement a law that has been passed by a government body? - correct answer Regulation
It is said that fire officers should walk the talk.What does that mean? - correct answer They should demonstrate the behaviors they say are important.
What is one of the recommendations for helping fire officers develop technical competencies within their companies? - correct answer Use problem-solving scenarios.
What is the lowest level of fire officer that could be in a chief officer position? - correct answer III What kind of behavior can be described as consistent with the department's core values, mission statement, and value statements? - correct answer ethical behavior
Which of the four functions of management is used when a fire officer considers the impact on the budget before making purchases? - correct answer Controlling
What type of organizations do private industries or nongovernmental organizations use to provide fire protection to factories, processing plants, and large private facilities? - correct answer fire brigades
Fire fighters who want to initiate a harassment complaint have three methods for doing so. At what level
must they first make contact? - correct answer It is their choice.
What type of information is included in the first part of a beginning of shift report? - correct answer Staffing
What roles did the participants in the administrative fire officer survey favor between themselves, their fire officers, and the running of the fire stations? - correct answer Chiefs will be available for consultation, but the fire officers will run their stations.
When steam-powered fire engines were introduced in the 1800s, what was the reaction of many volunteer fire fighters? - correct answer They were threatened by them and resisted their use.
What type of organizational document is developed to provide definite guidelines for present and future actions? - correct answer Policy
If fire officers have the authority to solve a given problem that has come up, what should they do about involving their supervisors first? - correct answer Nothing; they should go ahead and make a decision.
According to Annex A of NFPA 1021, public safety personnel must make choices based on the ________________________. - correct answer maximum benefit to the citizens and the community __________________ is the complex system of inherent attributes that determine a person's moral and ethical actions and reactions. - correct answer Integrity
A Theory Y manager believes that people need to be __________, not __________. - correct answer encouraged / controlled
The Equal Employment Opportunity Act of 1972 includes almost all public and private employers with a minimum number of employees. What is the number? - correct answer 15
What is one of the three recommended activities for fire officers to work effectively with their supervisors? - correct answer Keep your supervisor informed.
When an officer tells subordinates that he does not agree with unpopular orders, but the orders have to be enforced anyway, what is the result? - correct answer The officer's authority and supervisory ability is undermined.
Most experts believe that span of control should extend to no more than a specific number of people. What is that number? - correct answer 5
Which of the four functions of management deals with developing a scheme, program, or method that is
worked out beforehand to accomplish an objective? - correct answer Planning
In 1871, two major American fires occurred which would change the way the country viewed and responded to fire. What was one of those fires? - correct answer the Great Chicago Fire
Management is the science of using __________ to achieve __________. - correct answer available resources / desired results
According to the 1993 amended EEOC guidelines, under what circumstances, if any, are employers liable for the acts of those who work for them? - correct answer any time they knew, or should have known, about the behavior and did nothing about it
