CCMP Change Concepts (All Correctly Answered)

Strategic Planning correct answers Establishes a vision, components determine the future state and outlines the activities required to operationalize and sustain the change Vision Statement correct answers Aspirational, future focused, describes the future state, describes why the change is necessary and the risk of not changing or if the effort is not successful, and creates the initial and foundational link between strategic planning and change management Change Management correct answers The discipline that drives adoption and buy-in of the future state, ensure the organization achieves expected benefits and a return on investment Types of Organizational Change correct answers Name of a project, new system, process redesign, merger, acquisition, divesture, policy or procedure update What Makes Each Change Unique Is How It Affects Individuals and Organizations With... correct answers Value systems, cultural norms, histories, experiences with past changes, leadership styles, and levels of competency in managing change Organizational Change correct answers Assess and understand - current cultural attributes, prioritization of change initiatives, shared vision and strategic intent for the change, new or modified business processes or systems, structure and individual roles needed to support and reinfice the change efforts, and facilitation of organizations and stakeholders to adopt and prepare for the future state Individual Change correct answers Assess and understand - unique perspectives, biases, motivations, behaviors, resistance, and reactions to increase acceptance and commitment Sponsorship and Active Leadership correct answers Ensures successful change and coaches an individual through personal transition Change Management Lead correct answers Accountable for the change strategy, direct day-to-day control over change management team, schedule, budget and resources, and serves as the primary liaison to the Sponsor, PM, Leadership, Project Team, and Stakeholder Change Practitioner correct answers Responsible for the coordination, application and tracking of change management activities and tools Change Management Team correct answers Group of individuals who work together to facilitate change management activities, and ensure activities are completed, feedback gathered, training is conducted, and communications are delivered Change Agent correct answers Functional / social leaders, middle management or subject matter experts who actively engages with others and provides feedback on change activities, models the desired behaviors