Genesys Certified Cloud Partner (CCP) questions with correct answers

Which one of the Genesys Reference Resources provides the latest community threads and status of the Genesys Cloud on its home screen? a. Genesys Knowledge Network b. Genesys Cloud ResourceCenter c. Genesys Cloud Community CORRECT ANSWER-a. Genesys Knowledge Network Which one of the Genesys reference resources is the best place for trouble shooting configuration and feature descriptions as well as releases? a. Genesys Knowledge Network b. Genesys Cloud ResourceCenter c. Genesys Cloud Community CORRECT ANSWER-b. Genesys Cloud ResourceCenter The CCP courses have a large number of links to which one of the following Genesys reference resources? a. Genesys Knowledge Network b. Genesys Cloud ResourceCenter c. Genesys Cloud User Guide CORRECT ANSWER-b. Genesys Cloud ResourceCenter Which of the following services are available from Genesys Cloud CX? a. Collaborate b. Accounting c. Communicate