Chapter 13 Test Bank

Chapter 13 Test Bank Which of the following is the best way to manage virtual teams? A. Focus on what is accomplished, not hours or locations. B.When beginning with a virtual team, set the final deadline and reprimand any virtual team members who don't make the deadline. C. Because you don't have face-to-face contact, relay instructions via phone. D. Require each team member to keep their own personal record of the work that's been done as a team. E. Utilize employees on a global team around the clock. - CORRECT ANSWERS A. Focus on what is accomplished, not hours or locations. In managing virtual workers, a manager should A. give directions only by phone or in person. B. make sure the worker is keeping to a fixed schedule of hours. C. let employees work using their own expectations of how to do their jobs. D. meet regularly, face to face. E. initiate change quickly. - CORRECT ANSWERS D. meet regularly, face to face. Which of the following is not a benefit of teamwork in an organization? A. Increased speed B. Decreased stress C. Reduced costs D. Improved workplace cohesiveness E. Reduced destructive internal competition - CORRECT ANSWERS B. Decreased stress Two or more freely interacting individuals who share collective norms, share collective goals, and have a common identity are called a A. cluster. B. self-managing work team. C. collaborative unit. D. quality circle. E. group. - CORRECT ANSWERS E. group. A _______ is defined as a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves accountable. A. cross-functional team B. group C. team D. panel E. formal group - CORRECT ANSWERS C. team