WGU Operations Management - C215 Correct 100%(GRADED A+)
Fitness for use - ANSWER How well the product performs for its intended use Support Services - ANSWER quality defined in terms of the support provided after the product or service is purchased Value for Price Paid - ANSWER Evaluation of usefulness vs. price paid Psychological Criteria - ANSWER Focuses on judgmental evaluations of what constitutes product or service excellence. 14 Points for Quality Improvement - ANSWER Created (by Deming) to guide companies in quality improvement stressed managements responsibility for quality. ISO 1400 - ANSWER A collection of the best practices for managing an organization's impact on the environment. ISO 9004:2009 - ANSWER focuses on how to make a quality management system more efficient and effective Kaizen - ANSWER continuous improvement
Información del documento
- Subido en
- 25 de octubre de 2023
- Número de páginas
- 8
- Escrito en
- 2023/2024
- Tipo
- Examen
- Contiene
- Preguntas y respuestas
