SHRM 2023 QUESTION AND CORRECT ANSWER

SHRM 2023 QUESTION AND CORRECT ANSWER SMART goals should have which of the following characteristics? - CORRECT ANSWER-Specific, Measurable, Achievable, Relevant, Timely When performing a cost-benefit analysis of a proposed project, what is a project worker's salary an example of? - CORRECT ANSWER-A cost Which of the following is a tool from the Six Sigma approach? - CORRECT ANSWERValue stream mapping An organizations overall attitude towards dress code, working remotely, social retreats for employees, and designated break times can be best described as which of the following? - CORRECT ANSWER-Corporate Culture Which components of a SWOT matrix examine influences that are EXTERNAL to the organization? - CORRECT ANSWER-Opportunities and threats Which components of a SWOT matrix examine influences that are INTERNAL to the organization? - CORRECT ANSWER-Strengths and weaknesses Which of the following data collection methods require the services of a skilled facilitator? - CORRECT ANSWER-Focus Groups What does it mean when a process has been validated? - CORRECT ANSWER-That process inputs are tightly-controlled and produce the same desired output each time the process takes place. What is the practice of benchmakring - CORRECT ANSWER-Comparing an organizations inactivates and outcomes against competition and/or industry standards. What is confirmation bias? - CORRECT ANSWER-The human tendency to seek, favor or influence data to match personal preferences or an established hypothesis. When working with multiple stakeholders who have varied interest, what is the best way to propose and develop a new initiative? - CORRECT ANSWER-Select an overlapping interest that could have a feasible solution. Self-awareness, social awareness, relationship management and self-management are components of which of the following? - CORRECT ANSWER-Emotional Intelligence What factors does a PESTLE analysis take into consideration? - CORRECT ANSWERPolitical, economic, social, technological, legal and environmental trends that influence the project. What is the purpose of a root cause analysis? - CORRECT ANSWER-To determine the foundation-level reason as to why an overarching issue is occurring. What are two popular search tools to find peer-reviewed, evidence-based research? - CORRECT ANSWER-Google Scholar and PubMed Meeting, learning from, and socializing with colleagues within and outside of one's organization is known as which of the following practices? - CORRECT ANSWERNetworking An HR team is a developing a budget for a hiring campaign. The associated costs include marketing materials; a venue rental for a hiring fair; and the time, labor and salaries of the staff who will work at the fair. What types of costs are these? - CORRECT ANSWER-Direct Costs Each fiscal quarter within a fiscal year is an example of what? - CORRECT ANSWER-A milestone ADDIE stands for - CORRECT ANSWER-Analysis Design Development Implementation Evaluation ADR stands for - CORRECT ANSWER-Alternative Dispute Resolution ATS stands for - CORRECT ANSWER-Applicant Tracking System CHRO - CORRECT ANSWER-Chief HR Officer CSR - CORRECT ANSWER-Corporate Social Responsibility EAP - CORRECT ANSWER-Employee Assistance Program EVP - CORRECT ANSWER-Employer Value Proposition HRBP - CORRECT ANSWER-HR Business Partner KPI - CORRECT ANSWER-Key Performance Indicator KSAO - CORRECT ANSWER-Knowledge, Skills, Abilities and Other Characteristics M&A - CORRECT ANSWER-Merger and Acquisition MNC - CORRECT ANSWER-Multinational Corporation PESTLE - CORRECT ANSWER-Political, Economic, Social, Technological, Legal, Environmental ROI - CORRECT ANSWER-Return on Investment SWOT - CORRECT ANSWER-strengths, weaknesses, opportunities, threats ADA - CORRECT ANSWER-Americans with Disabilities Act ADAAA - CORRECT ANSWER-Americans with Disabilities Amendment Act ADEA - CORRECT ANSWER-Age Discrimination in Employment Act BFOQ - CORRECT ANSWER-Bona fide occupational qualifications COBRA - CORRECT ANSWER-Consolidated Omnibus Budget Reconciliation Act EEOC - CORRECT ANSWER-Equal Employment Opportunity Commission EPA - CORRECT ANSWER-Equal Pay Act ERISA - CORRECT ANSWER-Employee Retirement Income Security Act FCRA - CORRECT ANSWER-Fair Credit Reporting Act FMLA - CORRECT ANSWER-Family and Medical Leave Act FLSA - CORRECT ANSWER-Fair Labor Standards Act GINA - CORRECT ANSWER-Genetic Information Nondiscrimination Act HIPAA - CORRECT ANSWER-Health Insurance Portability and Accountability Act LMRA - CORRECT ANSWER-Labor Management Relations Act NLRA - CORRECT ANSWER-National Labor Relations Act OSHA - CORRECT ANSWER-Occupational Safety and Health Administration ULP - CORRECT ANSWER-Unfair Labor Practice WARN Act - CORRECT ANSWER-Worker Adjustment and Retraining Notification Act SHRM Body of Competencies - CORRECT ANSWER-Behavioral, Technical, and HR Functional SJT - CORRECT ANSWER-situational judgement test HCMP - CORRECT ANSWER-Human Management Capital Plan KSA - CORRECT ANSWER-knowledge, skills, and abilities ADDIE Model - CORRECT ANSWER-Analysis Design Development Implementation Evaluation Human Management Capital Plan Questions - CORRECT ANSWER-1. Where are we now? 2. Where do we want to be? 3. How will we get there? 4. How will we know when we've arrived? Environmental Scan - CORRECT ANSWER-gathering of information that will help to project growth and development organization development - CORRECT ANSWER-analyzing the various elements of an organizations makeup and reviewing opportunities for improvement career planning - CORRECT ANSWER-Actions and activities that individuals perform in order to give direction to their work lives. brain drain - CORRECT ANSWER-Exit of educated and skilled citizens from emerging and developing countries for better-paying jobs in developed countries. auditory learner - CORRECT ANSWER-people who learn best by relying on their hearing Anaragogy - CORRECT ANSWER-Study of how adults learn Cost-of-living adjustment (COLA) - CORRECT ANSWER-Pay adjustments given to eligible employees regardless of performance or organization profitability- usually linked to inflation Compa-ratio - CORRECT ANSWER-Pay rate divided by the midpoint of the pay range. Broadbanding - CORRECT ANSWER-combing several salary grades or job classifications with narrow pay ranges into one brand with a wider salary spread behavioral interview - CORRECT ANSWER-type of interview that focuses on how applicants previously handled real situations competency based interview - CORRECT ANSWER-Type of interview in which the interviewer asks questions related to competencies for the position and asks candidates to provide examples of times they demonstrated the competencies. SWOT analysis (strengths, weaknesses, opportunities, threats) - CORRECT ANSWERProcess for assessing an organizations strategic capabilities in comparison to threats and opportunities identified during environmental scanning. Blue Ocean Strategies - CORRECT ANSWER-Strategies that generate competitive advantage by creating a new marketplace arena in which there are no other competitors. SMART Goals - CORRECT ANSWER-Specific, Measurable, Attainable, Realistic, Timely What is the Lean Approach? - CORRECT ANSWER-eliminating nonvalue add from the process without sacrificing the quality of work. drive out waste and improve the customer experience. What are KPIs? - CORRECT ANSWER-Key performance indicators What is gap analysis? - CORRECT ANSWER-breakdown of your current workforce and the skills they possess compared to the workforce you will need to reach key business goals Value Stream Mapping - CORRECT ANSWER-organizations use to create a visual guide of all the components necessary to deliver a product or service, with the goal of analyzing and optimizing the entire process What is offshoring - CORRECT ANSWER-the relocation of a business process from one country to another—typically an operational process, such as manufacturing, or supporting processes. What is duty of care? - CORRECT ANSWER-it's determining the employer's responsibilities for their employees (and employees' dependents) who cross borders as part of their work duties.