NR_509_MIDTERM_EXAM_STUDY_GUIDE

Basic and Advanced Interview Techniques Maximize patient comfort, avoid unnecessary changes in position, increase diagnostic efficiency, move from head to toe, examine patient from right side Active Listening, Empathetic Responses, Guided Inquiry, Nonverbal Communication, Verification, Assurance, Participation, Abstracting, Transition, Empowering the Patient Active listening- Paying close attention to what the patient is communicating, connecting with the patient's emotional state, and using verbal and nonverbal skills to encourage the patient to expand on her feelings and concerns. Empathy response - the ability to identify with the patient and feel the patient's pain in their form, then respond in a supportive way. Guided Question- Show your continued interest in the patient's feelings and deep revelations and facilitate complete communication to the interviewer, without interruption, in the patient's own words. Non-verbal - This includes eye contact, facial expressions, posture, head position, and movement or head movement, interpersonal distance, and hand or foot movement — across, neutral, or open. Verification- helps to confirm the validity of the patient's emotional experience. Assurance- is an appropriate way to help the patient feel that problems are fully understood and resolved. Partnership - building relationships with patients, expressing their commitment to an ongoing relationship. Summarization- giving a capsule summary of the patient’s story during the course of the interview to communicate that you have been listening carefully. Transitions- inform your patient when you are changing directions during the interview