Dynatrace Study Guide With Correct Answers Graded A+

service quality reports (what can I learn from them?) - Each (term) summarizes the monitoring insights that dynatrace has compiled over the past week. Each (term) offers an overview of your applications, services, infrastructure utilization, performance problems, and the impact of performance problems on your customers. While Dynatrace itself is an ideal tool for day-to-day monitoring purposes, (term) gives you insights into hot spots in your environment and make it easy to share insights with others. Where to view Service Quality Reports - Select Reports from the navigation menu and then click service quality from the left-hand menu. (term) are chronologically arranged, with the most recent report appearing first. Select any report you're interested in to view further details. What do Service Quality Reports address? - quality across the entire environment. Therefore, you need to have access to the entire environment to view. Analyzing and persisting the required aggregated data per Management zone isn't possible. What does Service Quality Reports include? - Overall Dynatrace Score Application Score Services Score Infrastructure Score Overall Dynatrace Score -an average of the application, services, and infrastructure scores for your environment.Application Score - based on application Apdex ratings. In brief, the Application score is the average of your application Apdex value and the percentage of user actions that are not affected by problems. Services Score - represents the percentage of service calls that were successful and unaffected by problems. Infrastructure Score - the percentage of host time during which no problems were encountered. How often are Service Quality Reports generated? - each week on Sundays at midnight, so that when you start your work week each Monday morning, you'll find a new report ready for your review.