C429 exam with complete solution graded A+

Community hospital - A short-stay general or specialty (e.g., women's, children's, eye, orthopedic) hospital, excluding those owned by the federal government Well-Managed Healthcare Organization - The _________________________________ describes how excellence is achieved by large HCOs. It identifies the essential functions, their organization, and the measures that document their performance. vertical integration - Large HCOs and healthcare systems have a very different vision, called vertical integration - The affiliation of organizations that provide different kinds of service, such as hospital care, ambulatory care, long-term care, and social services Horizontal integration - Integration of organizations that provide the same kind of service, such as two hospitals or two clinics cultural operational strategic - excellence has three major foundations: Cultural - a commitment to values that attract the respect and support of stakeholders as individuals; Operational - a system that seeks out, evaluates, and implements opportunities to improve stakeholder returns Strategic - a system that deliberately monitors the long-term relationship between stakeholders and responds to changing n - The mission is supplemented with a shared ___________, an idealistic goal such as universal healthcare. Evidence from other industrial sectors suggests that BHAGs—big, hairy, aggressive, goals—challenge associates and lead to better overall performance. mission - HCOs state that their _________ is the central purpose of stakeholder collaboration values - The mission and vision are, in turn, supplemented by commitment to ____________ shared rules of conduct. __________ reflect the humanistic consensus of American thought: respect for all, compassion, honesty, trust, stewardship, and improvement mission - A statement of purpose—the good or benefit the HCO intends to contribute—couched in terms of an identified community, a set of services, and a specific level of cost or finance vision - An expansion of the mission that expresses intentions, philosophy, and organizational self-image values - An expansion of the mission that expresses basic rules of acceptable conduct, such as respect for human dignity or acceptance of equality empowerment - The ability of an associate to control his or her work situation in ways consistent with the mission Protocols - Agreed-on procedures for each task in the care process