Performance Management
HRM3706
Semester 2
Assignment 3
Plagiarism is Real. Remember to edit, paraphrase and make your work as
unique as possible.
HRM3706_Assessment 3_S2_2023
, Table of Contents
QUESTION 1 ............................................................................................................................................ 1
1.1. Identify and explain THREE rater errors that the manager at Matla Roofing committed by
promoting Jeroo (6)? Substantiate your answer with examples from the case scenario (3).................. 1
1.2. Because Ntokozo perceives her performance review as unfair, which determinant of
performance may be lacking? Motivate your answer with reference from the scenario. (3) ................ 2
QUESTION 2 ............................................................................................................................................ 2
2.1. Describe the concept of a 360 – degree feedback system (1 mark); and explain example how of
how peers and customer review can be used in a job of a caretaker nurse in an old age home (2
marks). (3) ............................................................................................................................................... 2
2.2 Identify and describe (2 marks) the approach of measuring performance that can be used to
measure Nancy’s performance. Substantiate your answer with reference to the scenario (2 marks).
(4) ............................................................................................................................................................ 3
2.3 Explain TWO reasons why the performance approach you discussed in question 2.2is appropriate
for Nicky’s type of job. (6) ....................................................................................................................... 3
Reference ................................................................................................................................................ 4
HRM3706_Assessment 3_S2_2023
HRM3706
Semester 2
Assignment 3
Plagiarism is Real. Remember to edit, paraphrase and make your work as
unique as possible.
HRM3706_Assessment 3_S2_2023
, Table of Contents
QUESTION 1 ............................................................................................................................................ 1
1.1. Identify and explain THREE rater errors that the manager at Matla Roofing committed by
promoting Jeroo (6)? Substantiate your answer with examples from the case scenario (3).................. 1
1.2. Because Ntokozo perceives her performance review as unfair, which determinant of
performance may be lacking? Motivate your answer with reference from the scenario. (3) ................ 2
QUESTION 2 ............................................................................................................................................ 2
2.1. Describe the concept of a 360 – degree feedback system (1 mark); and explain example how of
how peers and customer review can be used in a job of a caretaker nurse in an old age home (2
marks). (3) ............................................................................................................................................... 2
2.2 Identify and describe (2 marks) the approach of measuring performance that can be used to
measure Nancy’s performance. Substantiate your answer with reference to the scenario (2 marks).
(4) ............................................................................................................................................................ 3
2.3 Explain TWO reasons why the performance approach you discussed in question 2.2is appropriate
for Nicky’s type of job. (6) ....................................................................................................................... 3
Reference ................................................................................................................................................ 4
HRM3706_Assessment 3_S2_2023
