MNB1601 (A+ Guaranteed)

South Africa Airways (SAA) strives for low variability in respect of times of scheduled departures to various destinations. Lower variability is the positive result of doing things _________________ . correct answers right every time The inputs-process-output elements of the value chain is also known as the _____________ . correct answers transformation model Which one of the following represents an input for an airline which makes transformation possible? correct answers Pilots and cabin crew Which one of the following represents an input for an airline which is transformed? correct answers Passengers Which one of the following represents an output for an airline? correct answers Passengers at new destinations Which one of the following represents the transformation process of an airline? correct answers Change of location of passengers Airports such as OR Tambo International must be able to deal with a short waiting tolerance as passengers experience most value-adding activities first-hand. Passengers should be able to collect baggage from terminals in a reasonable time period. This refers to the _____________ of output. correct answers visibility Which one of the following is a characteristic of a service produced by a service provider such as OR Tambo International? correct answers Labour intensive Identify the correct operational process used by BMW, a motor vehicle manufacturer. correct answers Mass process The different processes required to manufacture the new Toyota Prius are arranged in consecutive order and the layout is adapted to the Prius. This is known as the ____________________ layout. correct answers product Financial bonuses, such as the one offered to Derby employees for teamwork and productivity, is an example of which kind of compensation? correct answers Rewards The Marketing Director was of the view that Derby should be moving towards a plan to introduce a system of employee empowerment. This plan is a recognised employee motivational strategy. Which one of the following options is also an employee motivational strategy that Derby could use? correct answers Job design