OPM Book Lecture Summary

Exam Summary OPM | Literature & Lectures
Chapter 1 | Management & society
+ Lecture “Management”

Main elements of Management (Drucker)
 effectiveness: doing the right thing (right target)
 efficiency: doing things right (right strategy to use people and resources)

Scientific Management (Taylor)
• time and motion studies (optimization of work processes)
• scientifically select, train & develop each worker
• closely supervise workers
• financial incentives
• manager’s tasks: planning & organizing work

Human relations theory (Mayo)
 social & psychological factors are responsible for productivity & job satisfaction
 informal relations among workers influence behavior & performance more than the formal relations in
the organization
 employees will perform better if they participate in decision-making
 employees will work more efficiently, when management shows interest in their welfare
 employees treated with respect and dignity perform better
 financial incentives alone cannot increase the performance

Elements of the managerial function (Fayol)
 prévoir: policy making & planning
 organiser: organizational structure design
 commander: instructions & assistance
 coordonner: coordinating
 contrôler: controlling & adjustments