IHI QI 103 Exam Questions with Complete Solutions

IHI QI 103 Exam Questions with Complete Solutions You work on a surgical unit that receives 87 new patients per week. In your spare time, you are trying to improve pain control across the unit. As you prepare to collect your baseline data before testing your change, you consider your plan to gather this information. Which of the following would be the best data collection plan for this project, and why? - ANSWER Collect data on a representative selection of patient for two weeks You volunteer at a student-run clinic associated with you academic health center. As a member of the student board, you are constantly looking for ways to improve the clinic. One common complaint is that it takes too long to check patients in once they arrive, and you decide to tackle this problem. Which of the following might be a process measure for this effort? - ANSWER Number of students helping to check a patient in You're trying to improve patient satisfaction scores in your hospital's emergency department. You decide to poll 40 patients a day for three weeks. Your charge nurse says that the quality of service really fluctuates depending on the time of day. So your daily sample consists of 10 patients polled at 8AM, another 10 at noon, another 10 at 5 PM, and the final 10 at 9 PM. This is an example of what kind of sampling? - ANSWER Judgement You're working on an improvement project at a community mental health center. Your project aim: "Within two months, 100 percent of our patients will wait less than 30 minutes to be seen by a physician." You decide to gather data on patient wait times over a week-long period in order to establish a baseline. What might be an important consideration as you plan your data collection strategy? - ANSWER Who will collect the data and what method will be used for collecting it You volunteer at a student-run clinic associated with your academic health center. As a member of the student board, you are constantly looking for ways to improve the clinic. One common complaint is that it takes too long to check patients in once they arrive, and you decide to tackle this problem.