WGU C215 Operations Management, Complete Solution

WGU C215 Operations Management, Complete Solution 3D Printing 3D Printing is three-dimensional printing technology that deposits materials like plastics and metals in thick layers one atop the other with the process gradually building up one layer at a time until the object is produced. A broad view of JIT A philosophy that encompasses the entire organization. lean production/lean systems ABC classification A method for determining level of control and frequency of review of inventory items. A - Typically 20% of the items accounting for 80% of the inventory value. (continuous review) B - Typically an additional 30% of the items accounting for 15% of the inventory value. (periodic review) C - Typically the remaining 50% of the items accounting for only 5% of the inventory value. (two-bin system) Acceptable quality level (AQL) The small percentage of defects that consumers are willing to accept. Acceptance sampling The process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results. Used where inspection is expensive, volume is high, or inspection is destructive. ٭ Action bucket The current time period. Action notices Output from an MRP system that identifies the need for an action to be taken. activity-on-node network diagramming notation that places activities in the nodes and arrows to signify precedence relationships advertising revenue model provides users with information on services and products and provides an opportunity for suppliers to advertise affiliate revenue model companies receive a referral fee for directing business to an affiliate aggregate plan (also called the production plan) includes the budgeted levels of finished products, inventory, backlogs, workforce size, and aggregate production rate needed to support the marketing plan (during the next six to eighteen months) ALDEP and CRAFT computer software packages for designing process layouts allowance factor the amount of time the analyst allows for personal time, fatigue, and unavoidable delays alternative workplace brings work to the worker rather than the worker to the workplace anticipation inventory inventory built in anticipation of future demand application service provider (ASP) sets up and runs ERP systems appraisal costs costs incurred in the process of uncovering defects assemble-to-order strategy produces standard components that can be combined to customer specifications assignable causes of variation causes that can be identified and eliminated Attribute A product characteristic that has a discrete value and can be counted. automated order entry system a method using telephone models to send digital orders to supplier Automation Using machinery to perform work without human operators. Average number of jobs in the system Measures work-in-process inventory. Average outgoing quality (AOQ) The expected proportion of defective items that will be passed to the customer under the sampling plan. Back order Delaying delivery to the customer until the item becomes available. back orders unfilled customer orders Backward integration Owning or controlling sources of raw materials and components. ٭ backward scheduling starts with the due date for an order and works backward to determine the start date for each activity; scheduling method that determines when the job must be started to be done on the due date Balance delay The amount by which the line efficiency falls short of 100 percent. Balance delay (%) = 100 − efficiency batch process a type of process used to produce a small quantity of products in groups or batches based on customer orders or specifications (bakeries, education, and printing shops) behavioral feasibility degree to which the job is intrinsically satisfying to the employee benchmarking studying the business practices of other companies for purposes of comparison best operating level the volume of output that results in the lowest average unit cost