could make improvements on an on-going basis”. Justify the statement with
reference to Kirkpatrick’s Model. You need to mention relevant activities to assess
each stage. (500 words)
Introduction:
The Kirkpatrick Model is probably the best-known model for analyzing and evaluating the results of
training and educational programs. When a course is delivered to a team, trainer need to know
how effective it's been. Are the learners putting their learning into practice? Does it have a
positive impact on their role and the wider organization? Kirkpatrick's Four-Level Training
Evaluation Model can help to answer questions like these. Trainers can use it to objectively
analyze the impact of training, to work out how well the learners has learned, and to improve
their learning in the future.
Kirkpatrick's four-level training evaluation model:
Kirkpatrick’s four-level model is one such framework that provides detailed guidelines for
evaluating the effectiveness of course.
Level 1: Reaction
This is the basic level of Kirkpatrick’s Model of training evaluation which allows the teacher
to understand ‘how the lessons/courses were received by the students. This level measures
how the learners feel about the training. It also enables the trainer to make improvements to
future programs, by identifying important topics that might have been missing. Simple
questionnaires would be good to identify the actual reaction for the course.
Questions to ask learners include:
Was the training worth your time?
What are the two/three most important things that you learned from this training?
What were the biggest strengths and weaknesses of the training?
Did you like the venue and presentation style?
Were the training activities encouraging to learn?
What do you plan to apply in your job from what you have learned?
What support you might need to apply what you learned?
Do you think that it was successful?
Level 2: Learning
This level uses psychometric measures to evaluate learning outcomes. It is important to
evaluate the student’s learning before and after the course. Before the beginning of the
course the teacher can give students this placement test to assess their knowledge.
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