6224 Supervision Module 7

A supervisor wants to determine if the communication expectations (within 24 hours) are realistic. Which of the following would be good to review during your historical assessment? - Current communication-related policies in the employee handbook - Past communication latency, retrieved from the email system - The systems used to communicate (text, email, phones, other apps) - Onboarding training - All of these - Answer- All of these Many supervisors make what error when trying to resolve staff performance issues? - Focusing on the employee (them) rather than the environment - Taking too much time to assess barriers to performance - Making environmental changes when an employee should just be terminated - Focusing on relationships and reinforcement to mitigate performance issues too often - Answer- Focusing on the employee (them) rather than the environment A supervisor is writing down the antecedents and consequences of interruptions occurring during staff meetings. Which type of assessment is this? A. Historical B. Informant/Indirect C. Descriptive/Direct D. Experimental - Answer- C. Descriptive/Direct Naveed notices one of his trainees struggles to respond to caregiver concerns in the moment. Handling these issues requires training to: a. Fluency b. Mastery c. It's not a training issue - Answer- Fluency During onboarding, supervisees watch pre- recorded videos of BCBAs speaking to PowerPoint slides. They are then sent to begin working with their first client. What is missing from the training process? a. Modelling b. Rehearsal c. Feedback d. All of these - Answer- d. All of these Xing notices one of her previously-proficient trainees is no longer completing tasks as proficiently. Training has been completed, but Xing thinks there may be a training-related deficit. What is the most likely issue? - The trainee was not trained to mastery - Behavioral skills training was not utilized - The skill was not evaluated on the job - Training is not