GEB 3213 Final Exam Questions with Answers Latest Update 2023 (Already Graded A+)

GEB 3213 Final Exam Questions with Answers Latest Update 2023 (Already Graded A+) Identify an example of an oral medium. 0. press release 0. hand gesture 0. e-mail 0. facial expression 0. press conference 00. If you look puzzled as a coworker tries to explain the company’s new sick-leave policy, you are 0. using a nonverbal medium to filter the message. 0. adding noise to the communication environment. 0. providing an internal stimulus for your audience. 0. simultaneously sending and receiving a message. 0. eliminating the feedback portion of the process. 00. Which component is not required for communication to take place? 0. feedback 0. medium 0. stimulus 0. message 0. filter 00. Which of these statements about the destination component of communication is not correct? 0. The sender loses control once the message enters the receiver’s sensory environment. 0. Communication may not occur even after the message enters the sender’s sensory environment. 0. The receiver might perceive the message but incorrectly interpret its meaning. 0. Once the message enters the receiver’s sensory environment, it becomes a filter for that person. 0. The message is successful if it reaches its destination and the receiver interprets it as the sender intended. 00. When a message you transmit reaches its destination, it becomes 0. feedback for the receiver. 0. a stimulus for the receiver. 0. a medium for the receiver. 0. a filter for the receiver. 0. a communication channel for the receiver. 00. What statement about the destination component of communication is not correct? 0. The reader is in control once the message enters his or her sensory environment. 0. Communication occurs once the message enters the reader’s sensory environment. 0. Even if the reader acknowledges the message, the reader might not correctly interpret the message. 0. Once the message enters the reader’s sensory environment, it is considered a stimulus for that person. 0. The message is successful if it reaches its destination and the receiver interprets it as the sender intended. 00. Why might oral communication be more advantageous than written communication? 0. Oral communication provides more ways to relay your ideas to others. 0. You can use nonverbal cues, especially during presentations and staff meetings. 0. The audience can ask questions and receive immediate feedback. 0. You can use pauses, accents, and voice tone to stress or subordinate particular points. 0. all of these 00. By definition, an orderly and objective presentation of information that assists in decision making and problem solving is 0. a memorandum. 0. a letter. 0. a report. 0. an e-mail. 0. a contract. 00. What causes most oral communication problems in business? 0. a complaining tone 0. a thick accent 0. poor listening 0. the speaker’s knowledge 0. indecisiveness 00. Which of the following can oral communication not help you accomplish? 0. combine verbal and nonverbal clues to clarify the message 0. emphasize key points by pausing or varying your voice tone 0. immediately respond to a receiver’s request for more information 0. respond to the receiver’s questions without delay 0. provide a permanent record of the message you are conveying 00. Which of the following is the first verbal barrier that can occur in the communication process? 0. differences in interpretation 0. overabstraction and ambiguity 0. inappropriate use of expressions 0. inadequate knowledge or vocabulary 0. polarization 00. The literal meaning of a word is 0. the polarized meaning. 0. the connotative meaning. 0. the concrete meaning. 0. the abstract meaning. 0. the denotative meaning. 00. Which of the following is a verbal barrier to communication? 0. A person’s body language does not correspond to his spoken message. 0. A recipient’s interpretation of a message is not the same as the sender’s interpretation. 0. Two individuals have different perceptions of a manager’s comments based on their personal experiences with her inappropriate use of expressions 0. People are not focusing on a convention speaker because the seats are too small and are placed too close together. 0. A customer service representative has a prejudice against customers who have a southern accent. 00. As if (meaning in your dreams) is an example of 0. euphemism. 0. slang. 0. jargon. 0. abstraction. 0. ambiguity. 00. Your supervisor requests a report recommending which computer to install in your offices. What barrier arises if you use abbreviations like “RAM” and “GB” that the supervisor does not understand? 0. differences in interpretation 0. inadequate knowledge or vocabulary 0. polarization 0. inappropriate use of expressions 0. overabstraction and ambiguity 00. You will not be able to communicate effectively if 0. you convey your message through verbal and nonverbal means. 0. you avoid gestures when speaking to a small group of people. 0. your message contains words that the receiver cannot understand. 0. your organization offers no formal training in writing skills. 0. you are unaware of your organization’s goals. 00. Which of the following best describes jargon? 0. a fad expression that is short-lived 0. a polite expression that is used to soften the impact of an unpleasant situation 0. a cultural tradition 0. efficient terminology when communicating within specialized groups 0. a denotative phrase that characterizes vertical communication 00. An example of a slang expression is 0. stoked—happy or excited 0. FAQ—frequently asked questions 0. died—croaked 0. lazy—unmotivated 0. pica—print measurement 00. Which statement about jargon is correct? 0. An example of jargon is using crib as a place of residence. 0. An example of jargon is using dis for disrespect. 0. Pros’ prose is another name for jargon. 0. Jargon is a short-lived expression identified with a specific group of people. 0. none of these 00. Which sentence does not contain slang or jargon? 0. The top brass decided to discontinue the experimental training program. 0. His threads are really cool! 0. My GPA is a 3.65. 0. The actor read his lines from idiot cards during the play. 0. The financial statements conform to GAAP. 00. _____ is an inoffensive expression used in place of an expression that may offend or suggest something unpleasant. 0. Jargon 0. Slang 0. An expletive 0. An idiom 0. A euphemism 00. Identify the statement that contains a euphemism. 0. The research assistant was asked to submit his resignation. 0. The corporate president keeled over in his chair during the meeting. 0. Amber is the breadwinner in her family. 0. Your new stereo system is totally rad! 0. Hey, Teach! When is our homework due? 00. An example of a euphemism expression is 0. e-commerce. 0. nonwinner. 0. flame. 0. sweet. 0. bounce. 00. Which of the following is an abstract word? 0. automobile 0. SUV 0. recreational vehicle 0. transportation 0. golf cart 00. Which statement contains abstract or ambiguous language? 0. Tony’s email contains five misspelled words. 0. Over 76 percent of the employees belong to a union. 0. At least eight associates submitted their expense reports after the deadline. 0. The office manager purchased 15 IBM computers from CompUSA. 0. The customer service department received an enormous number of complaints today. 00. Which of the following is a concrete word? 0. memorandum 0. communication 0. thoughts 0. vision 0. idea 00. According to research, what is the ideal size for small groups? 0. two 0. three 0. five 0. seven 0. ten 00. The communication barrier that results from overemphasizing unity is called 0. synergy. 0. groupthink. 0. conflict. 0. conformity. 0. none of these 00. Which statement correctly describes teams? 0. Teamwork usually produces lower-quality output than individual work. 0. Conflict about issues should be avoided during team meetings because it destroys group cohesiveness. 0. Teams should strive for groupthink to enhance cohesiveness. 0. The most effective teams require unanimity to make every decision. 0. Personality conflicts can damage a team’s effectiveness. 00. Which statement about the use of team feedback is accurate? 0. Only positive feedback should be given. 0. Using labels in feedback helps others understand you. 0. Second-person pronouns should be used to offer criticism. 0. Feedback is vital to improving the way teams work together. 0. Receiving feedback is more important than giving it. 00. Groupthink is caused by 0. pressure to show immediate results. 0. an overemphasis on unity that stifles information flow. 0. requiring decisions to be made through consensus. 0. narrowly-defined problems and goals. 0. interpersonal conflict that interferes with productivity. 00. Which of the following is not a reason for a team to meet frequently? 0. Pool ideas. 0. Assess progress and reassign tasks if needed. 0. Keep track of new developments. 0. Ensure smooth coordination of the project. 0. Write the first draft of the document. 00. Which of the following is not an appropriate way to manage team writing? 0. Start by identifying the goals and the audience. 0. Divide tasks equitably among team members. 0. Plan a schedule for each part of the writing project. 0. Before writing, figure out what research is needed. 0. Use a data-dump to cover all research gathered. 00. Which of the following is preferred wording for commenting on peer writing? 0. I was confused by this paragraph. 0. You really need to make this part clearer. 0. I liked this section. 0. Have you thought about using the spell-check feature? 0. Take a grammar class and then edit this document again. 00. The most common problem of team writing is 0. sloppy format. 0. lack of organization. 0. multiple voices. 0. lack of depth. 0. too much informality. 00. Benefits of team writing include all but 0. developing and practicing techniques that will help you with your own writing. 0. realizing you are not alone with your writing problems, which is comforting. 0. benefiting from viewpoints of different audiences. 0. benefiting from a team environment that helps foster a sense of community. 0. seeing how each person’s section fits into the collection of sections. 00. Ethnocentrism is 0. the acceptance of cultural diversity. 0. belief in the superiority of your own culture. 0. a tendency toward centrally controlled communication. 0. adherence to strict ethical standards. 0. the use of culture-bound terminology. 00. When communicating with people from different cultures, you should 0. maintain formality, show respect, and speak or write clearly. 0. be extremely friendly, be humorous, and speak slowly. 0. maintain eye contact, agree with the person on a regular basis, and avoid small talk. 0. make decisions quickly, accept interruptions during meetings, and use jargon. 0. avoid silence because it makes the other person suspicious about your motives. 00. Which statement about communicating across cultures is correct? 0. You can convey decorum by speaking slowly and distinctly. 0. You can help audiences follow your comments by minimizing your use of media. 0. You can convey key points more effectively by mentioning concrete examples. 0. You can use humor to defuse tense moments or encourage participation. 0. You can add an air of informality by speaking in local slang. 00. Guidelines for communicating with people from other cultures include all except: 0. Avoid slang and jargon. 0. Use a variety of media. 0. Use humor. 0. Solicit feedback. 0. Use concrete, specific examples. 00. International communication can be destroyed by 0. accepting cultural diversity. 0. ethnocentrism. 0. technological advances. 0. ethical standards. 0. learning more about other cultures. 00. Women and people of color accounted for what percent of the work force in 2000? 0. 30 0. 40 0. 50 0. 60 0. 70 00. Which statement about gender communication is correct? 0. Women are more competitive than cooperative. 0. Men tend to compliment; women tend to criticize coworkers’ work. 0. Women are more domineering than men during meeting discussions. 0. Women tend to build better rapport than men do in communication. 0. Men typically interrupt a speaker to support what that person is saying. 00. What is the best way to communicate with a disabled person? 0. Patronize the person to make him or her feel better. 0. Provide reasonable accommodations without drawing more attention to the disability. 0. Talk louder, regardless of the disability. 0. Show more attention to a disabled person than to a non-disabled person. 0. all of these 00. Which statement about gender issues in communication is correct? 0. Women are more competitive than cooperative. 0. Men tend to compliment; women tend to criticize coworkers’ work. 0. Women are more domineering than men during meeting discussions. 0. Women tend to emphasize politeness, whereas men tend to be directive in conversation. 0. Men typically interrupt a speaker to support what that person is saying. 00. Which of the following about female gender differences is not true? 0. women internalize successes 0. women communicate to build rapport 0. women tend to emphasize politeness 0. women are more likely to compliment a coworker 0. women tend to interrupt to agree with another person 00. All of the following statements about communicating with people with disabilities are correct except 0. accommodating workers with disabilities is a normal part of the workplace. 0. people with disabilities are protected by the Federal Disabilities Act. 0. shake hands with individuals who are able to do so. 0. avoid leaning on the wheelchair of an individual. 0. avoid patronizing an individual with a disability. 00. When communicating with a person who is disabled, you should 0. not be patronizing. 0. speak more slowly than usual and raise your voice for emphasis. 0. make only the changes needed to comply with legal requirements. 0. be attentive to addressing the individual’s needs before you are asked. 0. clarify the nature of the disability so you can respond appropriately. 00. Which of the following statements about ethics is not true? 0. Ethics is a system of moral principles. 0. Ethics tells us how to act when the law is silent. 0. There are four types of ethics. 0. Ethics represent our beliefs about right and wrong. 0. Ethics begin to form as children. 00. According to Maxwell, which of the following is not one of the reasons why people make unethical decisions? 0. We take the easy route. 0. We practice situational ethics. 0. We do what we must do to win. 0. We believe we are right. 0. Corporate culture affects ethics. 00. The practice of whether to accept gifts from suppliers is an example of 0. professional ethics. 0. social ethics. 0. individual ethics. 0. corporate ethics. 0. group ethics.