Final Manager Certification Test 2023 (solved)

Use pre-shift meetings to set goals for the week? true or false? - Answer- False What are the benefits of a pre-shift meeting? - Answer- Communicate goals Continuous improvement Change behaviors where should hood vents be initially sprayed off after removing them? - Answer- Mop sink What should always be turned on before the equipment located beneath it? - Answer- Hood Vents While prepping tomatoes, you notice that five of the round tomatoes have spoiled. What should you do with them? - Answer- Record the five as waste and then discard Managers choose to wear a watch while on shift must remove it when: - Answer- Preparing food Your team member shows up for work and is complaining of nausea, fever and vomiting. What should you do? - Answer- Exclude them from any task that involves food Heat does not ass to the degradation of oil. True or False? - Answer- False As a best practice, how long should a pre-shift meeting last? - Answer- Less than five minutes Where can you find the recommended temperature range of a specific fryer? - Answer- Time/Temperature Log Which of the following is NOT a closing task? - Answer- Gathering all the remaining dirty towels are out of the way and ready for the laundry Verify that all team members are clocked out Completing and verifying the sales deposit All of the above are closing tasks. Counting all pretty cash including the safe and all tills, placing all cash drawers needed in the registers, verifying the deposit from the previous night and taking it to the bank are all considered what part of opening responsibilities - Answer- Cash Management How often per day and at what tine should the critical item inventory count be completed? - Answer- Three times: no later than 9am, between 3-5pm, and at closing The par level for cucumbers is 4 pans. There is 1 pan on hand. How many pans need to be prepped? - Answer- 3 pans Approximately what percentage of Zaxby's total sales are derived from drive-thru transactions? - Answer- 60% After Dale puts away the items from a truck delivery, you see that he placed the fresh fillets above the case of celery. You pull Dale aside and explain that: - Answer- Uncooked proteins cannot be stored above other products. The ideal operating temperature for the fry freezer is: - Answer- 0-10F What tool is used to hold team members accountable for stocking their stations at the end of the shift? - Answer- Stock list As a best practice, when is the best tine to raise awareness among team members regarding the store's SOS goal? - Answer- Pre-shift meeting It is recommended to use an Oil Tracking Log to monitor and notate which of the following? - Answer- Oil Quality Oil Discards Oil Life What tool is used during opening and throughout the day to confirm that all shift assignments, cleaning duties, food prep and administrative duties have been completed thoroughly and correctly? - Answer-