NAB Core

NAB Core Questions And Answers Complete Staff knowledge of expected outcomes and results is directly associated with __________________. 1. Clearly communicated organizational goals 2. Motivated employees 3. Annually updated job descriptions 4. Improved compensation Ans- 1. Clearly communicated organizational goals A crime that is punishable by a maximum term of imprisonment of one year is known as __________________. 1. Misdemeanor 2. Felony 3. Tort 4. Neglect Ans- 1. Misdemeanor A bill is introduced in the legislature. A technique often used by the legislative committee who does not wish to embarrass the sponsor and does not want to pass the bill, is known as __________________. 1. Favorable report 2. Deferment 3. Unfavorable report 4. Veto Ans- 2. Deferment An employee violates an organization policy and as a result causes a care recipient to suffer actual injury. This violation could result in a __________________. 1. Program to rectify insufficient and/or ineffective cross training 2. Penalty to the employee for ignoring the policy and guideline handbook 3. Civil lawsuit for monetary damages in the care recipient's favor 4. Comprehensive paper trail to prove guilt Ans- 3. Civil lawsuit for monetary damages in the care recipient's favor Which of the following styles of leadership involves the leader simply stating what needs to be accomplished and how it will be done? 1. Laissez-faire 2. Democratic 3. Autocratic 4. Proactive Ans- 1. Laissez-faire Which of the following advance directives is commonly described as appointing someone to make decisions on a care recipient's behalf? 1. Do not resuscitate 2. Living will 3. Durable power of attorney 4. Plan of care Ans- 3. Durable power of attorney Team building is a key component of which management style? 1. Participatory 2. Authoritative 3. Delegative 4. Objective Ans- 1. Participatory Strategic planning is best defined as an organizational process for __________________. 1. Identifying goals and objectives 2. Implementing goals to create a desired outcome 3. Making decisions that achieve compliance 4. Comparing an organization's market position to its competition Ans- 1. Identifying goals and objectives The process of pricing, promoting, and distributing services that satisfy both individual and organizational objectives is known as __________________. 1. Market orientation 2. Marketing 3. Product specialization 4. Branding Ans- 2. Marketing Which of the following is not a requirement of the long-term care ombudsman program? 1. Provide public agencies with information regarding problems of care recipients in healthcare organizations 2. Participate and observe the exit conference of a nursing healthcare organization survey 3. License administrators of long-term care to practice the responsibilities of their profession 4. Monitor, develop, and ensure implementation of laws governing long-term care Ans- 3. License administrators of long-term care to practice the responsibilities of their profession A document that expresses a care recipient's end-of-life wishes regarding medical treatment is called a/an __________________. 1. Plan of care 2. Advance directive 3. Will and testament 4. Power of attorney Ans- 2. Advance directive An arbitration agreement is a __________________. 1. Contract between a lawyer and judge that helps prevent lawsuits 2. Contract between parties agreeing to resolve disputes using a neutral third party 3. More expensive option than going to court to resolve a claim 4. More labor-intensive option than going to court to resolve a claim Ans- 2. Contract between parties agreeing to resolve disputes using a neutral third party Which of the following methods of conflict resolution uses a third party who reviews the situation and makes a binding decision? 1. Litigation 2. Arbitration 3. Adjudication 4. Mediation Ans- 2. Arbitration Healthcare organizations are required by law to have a governing body that __________________. 1. Has authority assigned by the administrator 2. Reports directly to the administrator, with limited authority 3. Has ultimate authority and accountability for the organization's affairs 4. Is appointed by the administrator and serves in an advisory capacity Ans- 3. Has ultimate authority and accountability for the organization's affairs Because healthcare organizations can be held liable for the criminal acts of their employees, the Office of Inspector General (OIG) encourages the implementation of programs in __________________. 1. Employee education 2. Labor standards 3. Employee safety 4. Corporate compliance Ans- 4. Corporate compliance A statement outlining the desired future of the organization is the __________________. 1. Vision 2. Mission 3. By-laws 4. Articles of incorporation Ans- 2. Mission Care recipient satisfaction is defined as __________________. 1. A tangible measurement 2. A service that meets or exceeds expectations 3. Family and staff surveys 4. Public perception of the community Ans- 2. A service that meets or exceeds expectations Respondeat superior is a legal term that means the healthcare organization __________________. 1. Must perform employee evaluations annually 2. Must respond to employee labor inquiries 3. Is responsible for providing employee liability protection 4. Is responsible for employee work errors while the employee is on duty Ans- 4. Is responsible for employee work errors while the employee is on duty When determining an employer's liability for the acts of employees, it is important to ascertain __________________. 1. Personal liability 2. Civil liability 3. Qualified opinions 4. Scope of employment Ans- 4. Scope of employment Consensus building works best when participants are __________________. 1. Limited in time 2. Electing a spokesperson 3. Following specific guidelines 4. Asked for input Ans- 4. Asked for input Deception that results in damage to another is referred to as __________________. 1. Negligence 2. Fraud 3. Slander 4. Malfeasance Ans- 2. Fraud Which of the following documents would be used to comply with the Patient Self Determination Act of 1990? 1. Organ donor card 2. Power of attorney 3. Notice of privacy practices 4. Durable power of attorney Ans- 2. Power of attorney A group that is legally designated to establish and implement policies regarding the management of a healthcare organization is called the __________________. 1. Executive committee 2. Corporation 3. Governing body 4. Commission Ans- 3. Governing body When negotiating contracts with outside vendors or consultants for professional services, contracts are not required to __________________. 1. Spell out the terms of the contract 2. Be in writing and be signed by all parties 3. Include compensation for services rendered 4. Contain a mutual indemnity clause Ans- 4. Contain a mutual indemnity clause The current ratio is also known as the __________________. 1. Contemporary ratio 2. Acid test ratio 3. Quick ratio 4. Working capital ratio Ans- 4. Working capital ratio Which of the following items should an administrator reference in order to determine if there are enough funds to purchase new equipment? 1. Current assets 2. Current liabilities 3. Working capital 4. Working revenue Ans- 3. Working capital Professional and general liability insurance that only covers claims reported during the policy period is operating under a/an __________________. 1. Liability-period policy 2. Claims-made policy 3. Occurrence policy 4. Risk-acceptance policy Ans- 2. Claims-made policy What is the book value of a vehicle purchased for $40,000 that has an accumulated depreciation of $30,000? 1. $10,000 2. $30,000 3. $40,000 4. $70,000 Ans- 1. $10,000 The provision a healthcare organization makes for uncollectible accounts receivable is known as __________________. 1. Allowance for bad debts 2. Off-statement debts 3. Materiality 4. Activity-based costing Ans- 1. Allowance for bad debts Which of the following is a joint venture or business that meets Office of Inspector General (OIG) standards, is legal under the Anti-Kickback Statute, and is immune from criminal prosecution or civil sanctions? 1. Limited partnership 2. Limited-liability corporation 3. S corporation 4. Safe harbor Ans- 1. Limited partnership Any item of major cost that will become an asset of the healthcare organization is __________________. 1. Called a capital expenditure 2. Voted on by the governing board 3. Unable to be depreciated within the first two years of purchase 4. Considered to add market value to the physical plant Ans- 1. Called a capital expenditure Given the following formula: Net income after taxes ÷ Average total assets This formula is used to calculate the return on __________________. 1. Invested capital 2. Assets 3. Cash flow 4. Investments Ans- 2. Assets Ensuring accurate reliable data for accounting reports is known as __________________. 1. External control 2. Internal control 3. Cost control 4. Auditing control Ans- 2. Internal control To protect against payroll fraud, it is considered safest to have __________________. 1. Several employees performing separate payroll functions 2. The accounts payable clerk prepare the payroll 3. A single employee prepare the payroll 4. A mandatory direct-deposit program Ans- 1. Several employees performing separate payroll functions Hospice care may include all of the following except __________________. 1. Pain management 2. Spiritual care 3. A curative approach 4. An interdisciplinary team Ans- 3. A curative approach A care recipient with a history of falls at home is moving into a healthcare organization. The best practice regarding this care recipient is to __________________. 1. Reduce the lighting to avoid glare 2. Promise the care recipient's family that the care recipient will not fall 3. Wake the care recipient every three hours to provide bathroom assistance 4. Conduct regular comprehensive fall assessments Ans- 4. Conduct regular comprehensive fall assessments Which of the following clinical conditions may demonstrate that a reduction in range of motion is unavoidable? 1. Deformities caused by neurological deficits 2. Limbs or digits that are immobilized because of injuries or surgical procedures 3. Pain and spasms associated with arthritis 4. Lack of mobility associated with late stage Alzheimer's Ans- 2. Limbs or digits that are immobilized because of injuries or surgical procedures