HRD3702
ASSIGNMENT 4
FOR SEMESTER 1
2023
, Table of Contents
1. Like many organisations in Africa, MTN also had to implement many changes in response
to the Covid-19 pandemic. Unisa also had little choice but to effect urgent changes including
moving from venue-based exams to non-venue based online exams. ............................................. 3
1.1. In your view, what change management strategy/strategies did Unisa implement? Give
clear reasons for your choice. .................................................................................................................. 3
2. In his 25-year career at MTN, Ali Hassan shared his own skills and experiences with other
staff members while he served as COO at Irancell. After he was promoted to the COO position
in Nigeria, he was asked to assist the new COO at Irancell from time to time providing guidance
on leadership, management and how to interact and negotiate with all stakeholders. State
whether this example refers to on- or off-the-job training and what type of training this example
refers to. Give reasons for your choice and ensure that you express yourself in your own word. 4
3. The case study refers to three management development methods. Identify the three
methods by providing an example of each from the case study. Suggest at least three more
management development methods that Bank Afrika can implement and provide reasons for
your suggestions. ....................................................................................................................................... 5
4. In the case study, Bank Afrika indicated that they wanted to build a more diverse workforce,
including increasing their employment of persons with disabilities. Explain in your own words the
term reasonable accommodation to the executive team and provide a suitable example. ............ 6
5. Identify three examples of the characteristics of a learning organisation that Bank Afrika
displays, from the case study. .................................................................................................................. 7
6. Which three documents will be essential in planning the 2022 HRD activities in Eskom and
why is it especially important in conducting a skills audit and addressing the needs identified? .. 8
7. References .......................................................................................................................................... 9
ASSIGNMENT 4
FOR SEMESTER 1
2023
, Table of Contents
1. Like many organisations in Africa, MTN also had to implement many changes in response
to the Covid-19 pandemic. Unisa also had little choice but to effect urgent changes including
moving from venue-based exams to non-venue based online exams. ............................................. 3
1.1. In your view, what change management strategy/strategies did Unisa implement? Give
clear reasons for your choice. .................................................................................................................. 3
2. In his 25-year career at MTN, Ali Hassan shared his own skills and experiences with other
staff members while he served as COO at Irancell. After he was promoted to the COO position
in Nigeria, he was asked to assist the new COO at Irancell from time to time providing guidance
on leadership, management and how to interact and negotiate with all stakeholders. State
whether this example refers to on- or off-the-job training and what type of training this example
refers to. Give reasons for your choice and ensure that you express yourself in your own word. 4
3. The case study refers to three management development methods. Identify the three
methods by providing an example of each from the case study. Suggest at least three more
management development methods that Bank Afrika can implement and provide reasons for
your suggestions. ....................................................................................................................................... 5
4. In the case study, Bank Afrika indicated that they wanted to build a more diverse workforce,
including increasing their employment of persons with disabilities. Explain in your own words the
term reasonable accommodation to the executive team and provide a suitable example. ............ 6
5. Identify three examples of the characteristics of a learning organisation that Bank Afrika
displays, from the case study. .................................................................................................................. 7
6. Which three documents will be essential in planning the 2022 HRD activities in Eskom and
why is it especially important in conducting a skills audit and addressing the needs identified? .. 8
7. References .......................................................................................................................................... 9
