Busi 409 Quizes| All Grade A+

BUSI 409 Quiz 9 1. Another name for the motivation factor that Herzberg name "hygiene factors" is Dissatisfiers 2. The type of volunteer that will likely respond to call for volunteers at a school for a three-day book ffair is a Spot Volunteer 3. Skinner's principle of explains that we repeat behaviors that are rewarded and tend not repeat those that are not. Operant Conditioning 4. This rubric describes how individuals make decisions based on their expectations about the likely outcomes Expectancy Theory 5. Frederick Taylor's theory emphasizes procedures and systems with people operating more like machines True 6. The Hawthorne plant experiments indicated that worker performance was not influenced by the attention of supervisors. False 7. It is only important to evaluate the performance of staff rather than the performance of volunteers. False 8. In planning for a volunteer program, nonprofits should assess the need for volunteers and develop volunteer Job descriptions 9. One influential management theorist of the early 20th century was Frederick W. Taylor, whose approach, developed in industrial settings, became known as Scientific management 10. Maslow's hierarchy of needs shows that human needs progress from higher to lower levels of need. FALSE 12. The Myers-Briggs test provides individuals with insights about their own perspectives and preferences. TRUE 15. It is important for volunteer managers to first assess the need for volunteers and the structure for a volunteer program. True 16. This theory, reflected in management practices in most organizations, is based on the assumption that workers are lazy, resistant to change, and not concerned with the organization’s needs. Theory X 17. A study of nonprofit workers conducted by the Princeton Survey Research Associates and supervised by the Brookings Institution found that nonprofit workers are driven by mission 18. Perhaps the best-known distinction made by this instrument is that between introverts and extroverts, although it measures personality in many additional dimensions. 19. Volunteers are often motivated to serve because they are hoping to get regular employment with the nonprofit organization. 20. A marginal volunteer is one who is strongly encouraged or even mandated to volunteer. True 21. Maslow’s theory state(s) that human needs progress from those at lower levels to those at higher levels as the lower-level needs are met. 22. It can be argued that nonprofits have