M3 – Explain how the results from measuring and managing performance inform employee
development
For a business to turn out successful, it takes team work, courage and confidence. The business’s
strengths and weaknesses need to be identified so employees can act upon them to take their
organisation to further success. Businesses often use performance measure and management,
this way they can see which employees are working to the best of their abilities and which need
to work harder and develop their skills in order to work at their potential best.
Training helps employees develop their skills and also learn new skills so they will know more
things as to what they can do around the working environment. Training is an effective way for
long-term and temporary employees to learn new skills and it also motivates them to work
harder so therefore their performance will improve.
Mentoring employees shows managers what their employees’ weaknesses are so the managers
can then work on their weaknesses and turn them into strengths and improve their skills with all
the support they can provide and help them achieve their goals. Mentoring employees can also
increase their potential so they will work more efficiently around the working environment.
Setting targets such as SMART targets for employees motivates them to achieve the targets to
the best of their abilities because they would want to know what they are capable of. Managers
can monitor each of their employees’ performance to see if they are achieving the targets that
was set out for them. Customer feedback is an effective way to monitor and improve employees’
skills because they can give feedback to managers and say whether the employee was helpful
and polite by greeting them as they walked in and give suggestions and recommend what
products are the best ones and convince them to purchase it and also if they were providing an
excellent service to them as a customer.
Praising employees motivates them to work harder because they feel good about the work they
have done to help the organisation to further success and of course they want to maintain that
performance. The other employees that don’t receive an appraisal will know that they are not
working hard enough so they will push themselves and work harder until their manager notices
them and praises them.
Rewarding employees also motivates them to work harder because they know that if they work
hard then their reputation within the organisation will be good and they also may receive a
bonus in their pay or even get a promotion. If employees are motivated to work harder than
their managers will know that they giving their customers an excellent service and make them
want to come back again.
Peer support is also another way to monitor employee performance because fellow employees
can get together and talk about what their worried about or what their weaknesses are so their
development
For a business to turn out successful, it takes team work, courage and confidence. The business’s
strengths and weaknesses need to be identified so employees can act upon them to take their
organisation to further success. Businesses often use performance measure and management,
this way they can see which employees are working to the best of their abilities and which need
to work harder and develop their skills in order to work at their potential best.
Training helps employees develop their skills and also learn new skills so they will know more
things as to what they can do around the working environment. Training is an effective way for
long-term and temporary employees to learn new skills and it also motivates them to work
harder so therefore their performance will improve.
Mentoring employees shows managers what their employees’ weaknesses are so the managers
can then work on their weaknesses and turn them into strengths and improve their skills with all
the support they can provide and help them achieve their goals. Mentoring employees can also
increase their potential so they will work more efficiently around the working environment.
Setting targets such as SMART targets for employees motivates them to achieve the targets to
the best of their abilities because they would want to know what they are capable of. Managers
can monitor each of their employees’ performance to see if they are achieving the targets that
was set out for them. Customer feedback is an effective way to monitor and improve employees’
skills because they can give feedback to managers and say whether the employee was helpful
and polite by greeting them as they walked in and give suggestions and recommend what
products are the best ones and convince them to purchase it and also if they were providing an
excellent service to them as a customer.
Praising employees motivates them to work harder because they feel good about the work they
have done to help the organisation to further success and of course they want to maintain that
performance. The other employees that don’t receive an appraisal will know that they are not
working hard enough so they will push themselves and work harder until their manager notices
them and praises them.
Rewarding employees also motivates them to work harder because they know that if they work
hard then their reputation within the organisation will be good and they also may receive a
bonus in their pay or even get a promotion. If employees are motivated to work harder than
their managers will know that they giving their customers an excellent service and make them
want to come back again.
Peer support is also another way to monitor employee performance because fellow employees
can get together and talk about what their worried about or what their weaknesses are so their
