Tips Certification Exam 2022/2023 With Complete Solution

Types of illegal alcohol sales - CORRECT ANSWER -underage -third party -visibly intoxicated Common negligence laws - CORRECT ANSWER -not specific to alcohol sales -can be applied to illegal alcohol sales -based on prior court cases -set a standard for what a reasonablr person would do to prevent a problem -exist in every jurisdiction Dram shop liability laws - CORRECT ANSWER -specific to alcohol sales -apply only to licensees and their employees -explain expectations got preventing illegal alcohol sales -may sey monetary likits for financial judgements in lawsuits -exist in somr but not all jurisdictions Penalties for underage alcohol sales include - CORRECT ANSWER -fines -arrest -jail time -financial judgements If you sell to an ynderage customer... - CORRECT ANSWER You are responsible for your own actions and will be held accountable. Your employer is not required to cover your fines..etc. Define "reasonable efforts" - CORRECT ANSWER Actions you take to prevent illegal alcohol sales and other alcohol related problems Reasonable efforts does not protect you from punishment if you serve illegally but... - CORRECT ANSWER They reduce the likelihood that you will serve alcohol illegally Examples of reasonable efforts include - CORRECT ANSWER -check id -get trained in a responsible alcohol server course -suggest food -monitor guests -refuse service -ask questions -call the police -call a cab -suggest non alcoholic drinks -post signs -... And more The id must be current to be accepted... - CORRECT ANSWER ... An expired id is not acceptable even if the date of birth indicates legal age Commonly acceptable forms of id - CORRECT ANSWER -drivers license -state issues id card -military id -passport -green card 3 steps to properly check an id - CORRECT ANSWER -verify the information -check for alterations -establish id ownership Signs of id alterations or tampering include - CORRECT ANSWER -mismatched type -cut, torn or frayed lamination -unusual or missing information -size variations How do you prove the id belongs to the customer ? - CORRECT ANSWER -ask questions about info on the id the proper owner would be able to answer quickly. Such as "whats your address?" -ask a friend of the customer what his/her name is -ask for a second form of id Underage warning signs - CORRECT ANSWER -seem nervous and move around frequently -state that he is never carded because he is a friend of an employee -be in the restroom when the group orders -order an unusual drink (like a shot of rum without the coke) -come to the bar to order drinks for a table -get upset when asked for an ID How do you determine a BAC level? - CORRECT ANSWER -blood -urine -breathalyzer -YOU CANNOT DETERMINE A BAC LEVEL BY SIMPLY LOOKING AT A PERSON As a server of alcohol you are required to determine... - CORRECT ANSWER Visible intoxication but NOT BAC levels What events should be included in an incident log book - CORRECT ANSWER -any time you have cut off a guest -any incident that involves the possibility of or actual violence -any time you have to call for assistance -any case where you have to refuse service to a guest who had just arrived at your establishment