911 Public Safety Telecommunicator Program State Exam Study Guide. (A+ Graded)

Where was the first documented form of police communications and where the constable carried a hand bell or rattle correct answers Old England In what year did the Chicago Police Department updated their signal lights to call booths called private boxes correct answers 1870 What was Police Department to be the first to use an "on the air" voice transmission which enabled one-way radio communication from the police department to the officer correct answers Detroit Police Department Which state evolved radio communication by equipping police cars with radio receivers correct answers California Where was radio communications improved by implementing the first two-way radio system correct answers Bayonne, New Jersey What year did Florida require all PSTs to become state certified correct answers 2010 Section 401.465, Florida Statute correct answers Requires anyone working in a public safety answering point (PSAP) to receive mandated training and certification prior to working independently Initially, when requiring emergency assistance, citizens would have to correct answers Dial "0" for the operator The 911 system was developed with the first test call being made correct answers Haleyville, Alabama in 1968 The 911 system evolved to include correct answers Enhanced feature, allowing the telephone number, address and name of the caller to automatically be displayed on the 911screen. The first enhanced call was received in correct answers Orange County, Florida in 1980 President Bill Clinton declared 911 as the National Communications Number in correct answers 1999 TRUE OR FALSE: As a public servant, a PST is held to a higher standard of professionalism. correct answers TRUE TRUE OR FALSE: PSTs will conduct themselves on and off-duty in such a manner that any public actions and behavior reflect favorably on the profession. correct answers TRUE