HWCCE Exam prep questions with complete solution

HWCCE Exam prCoach Preparation, 1.1 The coach's state helps the client's state. Coach Prep Competencies, 1.1 Calm, Present, emotionally available, Review Materials, Logistics are in place First Session or before, 1.2 Describe the coaching process, review client information, determine if this is a good fit, clarify roles and expectations, client will self-define: vision, goal, action steps Coaching agreement will contain, 1.2.4 Logistics and responsibilities Early Sessions, 1.3 Client assesses current state of health/wellness, explore vision, identify gaps, explore preferences and priorities, Longterm goals and outcomes, short-term action steps, identify support and backup plans, preference for accountability Routine Follow-up sessions, 1.4 Client will self-assess energy at beginning of these sessions, goal check in, client selects session focus, set goals for following week, Use appropriate skills/processes depending on client's focus, New action steps, learning and take away's, show appreciation, ask for feedback, schedule next session Coaching program termination session, 1.5 In this session invite the client to reflect on, assess, and to articulate progress made, challenges experienced, lessons learned, and growth attained. Assist in developing a sustainable pathway forward and/or maintenance/relapse prevention plan including available support and resources. simple reflections, 2.5.1, 2.5.3 paraphrases or using their own words to reflect what you hear them saying. "It seems (add their words here)..." amplified reflections, 2.5.2 Maximize or minimize what clients say in order to evoke disagreement from them in the direction of change talk, forming new insights and reasons to change. Being carful with these so it isn't shaming. Using an absolute word like "impossible" to inspire change talk. double- sided reflections, 2.5.2 reveal multiple perspectives at the same time. Look at different facets and compare a current resistant statement with a prior readiness statement. "I hear you saying...but, I've also heard you say..." may raise the clients awareness of discrepancies Shifted focus reflections, 2.5.2 redirect our attention away from a resistance provoking subject in order to focus on another area. Focusing on something that they have made a positive change with. Perspective reflections, 2.5.2, 2.5.3 Another form of listening. Tap into emotion and needs in the right side of the brain. This process is more provocative and transformational than inquiry because it gets to the truth of the matter. empathy (guesses) reflections, 2.5.2 This reflection is being with the person and their feelings. Not changing any of their words with assumptions. Self-dertmination, A client's ability to reach his or her highest level of motivation, engagement, performance, persistence and creativity. What does a coaching client environment nurture? Autonomy, Competence, Relatedness Dementions contained in a coaching relationship social environment, structure, autonomy support, involvement What does self-efficacy come from? performance experiences, vicarious experiences, imagined experiences, verbal persuasion, physiological states, emotional states What does autonomy come from? acknowledging choice What does a client- centered relationship consist of? 2.1 empowering the client to self-discover values, resources, and strategies that are individualized and meaningful. The client is the expert in navigating his/her own life, based upon personal preferences and past experiences. The coach provides the structure of the session and serves as a facilitative partner. Education and information is only given after permission has been given and only at the level of the clients current literacy and within the coaches scope of practice. How to build trust and rapport. 2.2 Through demonstration of benevolence, honesty, sincerity and authenticity. Conveying unconditional positive regard, following through on commitments, and openly naming and addressing discord/conflict in a timely manner. What is active listening and presence? 2.3 Being attentive and mindful, open-minded, curious with our assumption, pacing the conversation to fit the clients needs, listening for what isn't being said, use silence appropriately, notice and address client's nonverbal communication. Transtheoretical Model (TTM) Stages of Change 2.9.1 Coach must recognize which stage of change client is in and supports them to create goals based on that stage & readiness. 1. Pre-contemplation: Not even thinking about 2. Contemplation: Thinking about it 3. Preparation: Getting ready to do it 4. Action: Doing it for the 1st time or few 5. Maintenance: Habit (at least 6 mo) These goals set client up for success: 2.9.2 SMART goals Specific Measurable Achievable/attainable Realistic/relavant Timely Coach's responsibility in goal setting 2.9 1. Recognize which TTM stage 2. SMART 3. Client's idea, activation, engagement with problem 4. Have them visualize it to elicit intrinsic motivation 5. Client repeats goal to commit to it 6. Encourage stretches, but comfortable pace 7. Help them anticipate, plan for and navigate challenges/barriers 8. Set up strengths/supports 9. Track outcomes Client Awareness 2.10 Coach uses reflections and open-ended questions to increase/enhance and foster new perspectives. Positive re-framing to inspire motivation & forward progress. Listen to how client talks about/judges self & behavior. Helps client consider positive self-talk/self-compassion Intrinsic Motivation 2.11 Raw materials for coaching conversations that bring about lasting change Based on client's: purpose meaning values preferences Eliciting Intrinsic Motivation 2.11 1. Elicit client perspectives (reasons to change, solutions, ideas, experiments, desires, reactions, desired outcomes, rewards/incentives) 2. Help them explore and clarify values, sense of meaning & purpose 3. Help them visualize their version of optimal health/wellbeing 4. Discuss & honor their preferences for self-monitoring, accountability, connections 5. Self-determination theory 6. MI concepts Self Determination Theory 2.11.5 Client's ability to reach their highest level of motivation, engagement, performance, persistence & creativity (Happens most in generative moment) MI Concepts 2.11.6 1. Engagement-build relationship to support autonomy 2. Focus-clarity around goals/values 3. Evoke-connect motivation & drive to goals 4. Plan-goals to support self-efficacy Emotions/feeling/mood/presence 2.4.1, 2, 3 Joy, sorrow, fear, love, hate... An affective state of consciousness in which something is being experienced. -Can generate insight -Can impact the brains capacity for learning and change. Self-Compassion, 2.4.5 Notice the suffering, non-judgement, feeling moved, understanding, kindness, shared human experience "This is really difficult right now, how can I comfort and care for myself in this moment?" Acceptance, 2.4.3 and 4 NOT: Agreement or Approval. Listening with a desire to understand. Intertwined with Empathy. Supports self-esteem and autonomy. Harsh self-criticism, 2.4 Negative self-talk, that can lead to avoidance and undermine insight. Active Listening 2.5.3, 4 NOT: Just Hearing. This requires that the listener fully concentrate, understand, respond and then remember what is being said. Listening with all senses, giving full attention, using verbal and non-verbal actions to show you are listening, pauses and silence giving the client time to explore their thoughts and words. 4 discovery questions in AI- discover phase of the 5-D Cycle (2.5.4?) 1. Best Experiences 2. Core Values 3. Genetrive Conditions 4. Three wishes How to encourage a generative moment/Exploration Process 2.6 open-ended questions, evocative questions, use of metaphors, brainstorming, connect focus to multiple dimensions, broaden perspectives, inspire interest, use intuition. Open-ended questions 2.6.1 Questions that can't be answered with Yes or No Self-Determination (2.11.5) Universal needs for well-being -Autonomy (intrinsic motivation) -Competence (self-efficacy/mastery) -Relatedness (connection to others)ep