PRO4801 ASSIGNMENT 4 Solutions 2022. PRO4801 - Project Management
LIAISON ROLES, TASK FORCES, AND TEAMS
The liaison role is a specialized person or group that links two or more departments. This person
performs duties in the assembly department, but also notifies purchasing of impending
shortages and keeps track of orders placed, (John Nicholas and Steyn, 2017). The role relieves
the assembly foreman of the responsibility and, by legitimizing the process, ensures that orders
get placed and are funded and documented. But the liaison role is not always effective. Though
the inventory controller in the example expedites parts ordering, the reason for part shortages
goes unresolved. To unravel the problem it might be necessary to involve people from
elsewhere in the company. This is where the next kind of integrative role, a multifunctional
task force or team, comes into play, (John Nicholas and Steyn, 2017).
A task force is a temporary group with representatives from several subunits (multifunctional)
that meet to solve a problem. When such a group is formed and begins addressing the problem,
they are, in fact, conducting a project. For example, when a shortage occurs, the assembly
foreman might call together representatives from the areas of inspection, finance, and
purchasing, (John Nicholas and Steyn, 2017). The task force meets as often as necessary to
solve the problem, and then it disbands. The most effective task forces have ten members or
less and a team leader or coordinator, and are short-lived.
2. PROJECT EXPEDITORS AND COORDINATORS
The simplest kind of project organization is a single, small group of people, a task force or
team formed on a full- or part-time basis to perform an assignment. Such a group can exist
inside one functional area or span across multiple functional areas, (John Nicholas and Steyn,
2017).
Projects within One Functional Area
It makes sense that a project that affects only one functional area should be located in that area.
For example, a project to survey customer attitudes about a new product would ordinarily be
placed entirely within the marketing department.
The team does everything, it prepares the survey instrument, obtains mailing lists, distributes
the survey, and processes the results. A project team like this is managed by a project expeditor,
someone selected by the manager of the area wherein the project lies. The expeditor coordinates
decisions, creates and monitors schedules, keeps the project moving, and apprises the manager,
(John Nicholas and Steyn, 2017). The expeditor, however, typically has no authority over team
members and so must rely on persuasion, personal knowledge, and information about the
project to influence team members. A large organization might have over 100 such projects
being conducted in its functional departments at any given time.
Multifunctional Project Teams
An example of a project that might use a multifunctional team is one to develop an enterprise
resource planning (ERP) system, which is a companywide system that connects information
about forecasting, order entry, purchasing, and inventory. The team, which might be called the
“ERP Task Force,” would include representatives from all the departments that must provide
inputs to the system or would utilize its outputs, such as accounting, inventory control,
purchasing, manufacturing, engineering, and IT. Representatives from suppliers and customers
might also be on the team. The team is responsible for defining the system requirements and
overseeing the development and installation of the system.
S - The study-notes marketplace
Multifunctional teams are commonplace in product development. By forming closely knit
teams of engineers, designers, manufacturers, assemblers, marketers, suppliers, dealers, and
customers, phases of the systems development cycle can be done simultaneously instead of
sequentially. This approach, called concurrent engineering, eliminates cross-functional barriers
and can result in higher quality and lower cost.
3. PURE PROJECT ORGANIZATIONS
Nicholas and Steyn, (2017), point out that projects that involve much complexity, major
resource commitments, and high stakes require a pure project or projectized form of
organization. A pure project is a separate organization, sometimes its own company, created
especially for and singularly devoted to achievement of the project goal. Whatever is needed
to accomplish project goals all necessary human and physical resources is incorporated into
the pure project organization. Often, within the pure project organization are liaisons, task
forces, and teams. Heading the pure object organization is the pure project manager. Unlike a
coordinator or expeditor, the pure project manager has formal authority over all people and
physical resources assigned to the project and, thus, maximum control. The project manager
can bring in resources from internal functional areas as well as contract out with external
subcontractors and suppliers. The pure project manager is involved in the project from start to
finish: during proposal preparation she requests and reconciles plans from functional areas and
prepares preliminary budget and schedule estimates; after acceptance, she hires personnel;
during project execution, she allocates resources and approves changes to requirements and the
project plan. When personnel must be “borrowed” from functional areas, she negotiates to
obtain them. When external resources are required, the project manager heads selection of and
negotiations with subcontractors. She oversees and coordinates their work with other areas of
the project, (John Nicholas and Steyn, 2017)
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PRO4801
ASSIGNMENT 4
Solutions 2022
, Stuvia.com - The study-notes marketplace
Table of Contents
Question 2.1 .......................................................................................................................................... 3
Explain what is meant by 'organic' and distinguish how the different kinds of integrators can enhance
interaction, coordination and mutual adjustments. ............................................................................... 3
Question 2.2 .......................................................................................................................................... 8
Explain the specific content, typical activities and different management approaches of the board,
referring to each of the four phases in the SAS systems development cycle......................................... 8
Question 2.3 ........................................................................................................................................ 10
Defend the selection of a project structure (form of organisation) by referring to the importance of
organisational structure for projects. ................................................................................................... 10
Question 2.4 ........................................................................................................................................ 12
Differentiate between the formal and informal organisational structures and explain the informal
organisation’s role in project management. ......................................................................................... 12
Question 2.5 ........................................................................................................................................ 12
Illustrate the different focal points of a project manager’s role. Explain the effect of a project
manager’s 'umbrella' responsibility in projects. ................................................................................... 12
Question 2.6 ........................................................................................................................................ 13
Distinguish between and explain the different categories of qualifications for a successful project
manager. ............................................................................................................................................... 13
References .......................................................................................................................................... 17
, Question 2.1
Explain what is meant by 'organic' and distinguish how the different
kinds of integrators can enhance interaction, coordination and mutual
adjustments.
Organic means, the ability to be adaptable to the unexpected, and be both highly differentiated
and highly integrated to accommodate a variety of problems and situations, (John Nicholas and
Steyn, 2017)
The following are different kinds of integrators and how they can enhance interaction,
coordination and mutual adjustments.
Liaison roles
Task forces and teams
Project expeditors and coordinators
Pure project managers
Matrix managers
Integrating contractors.
1. LIAISON ROLES, TASK FORCES, AND TEAMS
The liaison role is a specialized person or group that links two or more departments. This person
performs duties in the assembly department, but also notifies purchasing of impending
shortages and keeps track of orders placed, (John Nicholas and Steyn, 2017). The role relieves
the assembly foreman of the responsibility and, by legitimizing the process, ensures that orders
get placed and are funded and documented. But the liaison role is not always effective. Though
the inventory controller in the example expedites parts ordering, the reason for part shortages
goes unresolved. To unravel the problem it might be necessary to involve people from
elsewhere in the company. This is where the next kind of integrative role, a multifunctional
task force or team, comes into play, (John Nicholas and Steyn, 2017).
A task force is a temporary group with representatives from several subunits (multifunctional)
that meet to solve a problem. When such a group is formed and begins addressing the problem,
they are, in fact, conducting a project. For example, when a shortage occurs, the assembly
foreman might call together representatives from the areas of inspection, finance, and