Business chapters:
Chapter 1 – Business environments
Chapter 2 – Overall organisation performance
Chapter 3 – Conflict management
Chapter 4 – Human resources
Chapter 5 – General management
Chapter 6 – Ethics, professionalism, and social responsibility
Chapter 7 – The marketing function
Chapter 8 - Investment
Chapter 9 – Insurance as part of risk management
, Chapter 1 – business environments
1. The macro environment
1.1 environmental scan
1.2 swOT
1.3 PE2STLE
2. The market environment
2.1 Porters six forces
3. The micro environment
3.1 Eight business functions
3.2 Resource based analysis
3.3 Value chain analysis
Chapter 1 – Business environments
Chapter 2 – Overall organisation performance
Chapter 3 – Conflict management
Chapter 4 – Human resources
Chapter 5 – General management
Chapter 6 – Ethics, professionalism, and social responsibility
Chapter 7 – The marketing function
Chapter 8 - Investment
Chapter 9 – Insurance as part of risk management
, Chapter 1 – business environments
1. The macro environment
1.1 environmental scan
1.2 swOT
1.3 PE2STLE
2. The market environment
2.1 Porters six forces
3. The micro environment
3.1 Eight business functions
3.2 Resource based analysis
3.3 Value chain analysis
