UNIVERSITI TEKNOLOGI MARA
FACULTY OF HOTEL AND TOURISM MANAGEMENT
HTT 549:
PARK, RECREATION AND LEISURE SERVICES
SUNWAY LAGOON, PETALING JAYA, SELANGOR
PREPARED BY:
PREPARED FOR:
,ACKNOWLEDGMENT
ر كا ُت ه
َ َ ْ َال ساَل ع.ُ
هل
ِ و م لَ م ر
ال ْي
َب
ح
ك و
َُمة
First, we are thankful to God because of His grace, we could complete the task given
just in time. Although, we faced a lot of difficulties along in completing this report. This
report means a lot to us since the report, which is very important for us since this is part of
our subject.
Next, a big thanks to our HTT549: Park, Recreation and Leisure Services lecturer, Dr.
Nor Asmalina Binti Mohd Anuar for being such a good guide for all my classmates while we
were doing this task. She had given us an appropriate example and knowledge in order to
make us understand more about this subject. She spends her extra time to help us during the
consultation and thus making it easier for us to understand everything. Her services will be
always be remembered.
Our gratitude goes to important individuals who helped us throughout our report to be
completed. First and the foremost, thanks to our parents for their endless supports and
encouragement to us during the process of completing the report. We also appreciate to the
college authority for giving us the opportunity to take this subject in this semester.
Furthermore, not to forget to important individuals who helped us throughout our
report to be done; our colleagues who both struggled in order to complete this report. Next, to
individual who helped us, directly or indirectly in terms of the latest information on the report
where we cherished the most.
1
, TABLE OF CONTENT
NO TITLE PAGE
1 ACKNOWLEDGEMENT 1
2 INTRODUCTION 3
3 BACKGROUND OF ORGANIZATION 4-6
4 ADMINISTRATION AND MANAGEMENT 7-24
5 MARKETING PROGRAMS AND ACTIVITIES 25-37
6 FINANCIAL MANAGEMENT 38-45
7 SWOT ANALYSIS 46-49
8 PROBLEMS AND CHALLENGES 50-56
9 HUMAN RESOURCE 57-62
10 SAFETY AND SECURITY MEASURES (STAFF AND VISITORS) 63-66
11 SUSTAINABLE DEVELOPMENT 67-71
12 CONCLUSION 72
13 REFERENCES 73-74
14 APPENDICES 75-76
2
, 1.0 INTRODUCTION
Water Theme Park is an amusement park that attributes water fun activities like zip lines,
bungee jumping, flying fox, splash pads, water play areas and many more and also zones for
swimming and other barefoot environments. Due to era globalization nowadays a lot of
Theme Park and Water Park has existed around the world. Water Theme Park exists due to
many factors. According to Jingle Water Park (2018), in the 1940s, a water park was being
introduced and it was the first one that was popular in North America where mostly it is in
America and Canada.
As globalization grows, the more countries are constructing their first ever water park,
and people around the world are beginning to become used to enjoying this fun place in the
hot summers. People are more likely to get rid of their stress and depressed situation by
taking a look for some places where they can rest their mind, relax, engage in outdoor
recreation, spend quality time with one another and have a great and successful life. The free
time has led to recreational activities, but to expertise the variation they get to choose water-
based activities at the Water Theme Park.
These days, people are actively engaged with their daily routine and lives. In order to get
away from this situation, they need some time to alleviate their tension and have enjoyment
with relatives, family and friends. Water Theme Park is one of the options these people favor.
Recreation extends to every furtherance undertaken throughout free time apart from those
with which individuals have a high commitment.
As for that, some people choose to go to Sunway Lagoon, as this place offers a variety of
games for people to choose to play with. Sunway Lagoon, also known as Nickelodeon Lost
Lagoon was launched on 2 February 2016, it is one of the most famous theme parks in
Malaysia.
3
FACULTY OF HOTEL AND TOURISM MANAGEMENT
HTT 549:
PARK, RECREATION AND LEISURE SERVICES
SUNWAY LAGOON, PETALING JAYA, SELANGOR
PREPARED BY:
PREPARED FOR:
,ACKNOWLEDGMENT
ر كا ُت ه
َ َ ْ َال ساَل ع.ُ
هل
ِ و م لَ م ر
ال ْي
َب
ح
ك و
َُمة
First, we are thankful to God because of His grace, we could complete the task given
just in time. Although, we faced a lot of difficulties along in completing this report. This
report means a lot to us since the report, which is very important for us since this is part of
our subject.
Next, a big thanks to our HTT549: Park, Recreation and Leisure Services lecturer, Dr.
Nor Asmalina Binti Mohd Anuar for being such a good guide for all my classmates while we
were doing this task. She had given us an appropriate example and knowledge in order to
make us understand more about this subject. She spends her extra time to help us during the
consultation and thus making it easier for us to understand everything. Her services will be
always be remembered.
Our gratitude goes to important individuals who helped us throughout our report to be
completed. First and the foremost, thanks to our parents for their endless supports and
encouragement to us during the process of completing the report. We also appreciate to the
college authority for giving us the opportunity to take this subject in this semester.
Furthermore, not to forget to important individuals who helped us throughout our
report to be done; our colleagues who both struggled in order to complete this report. Next, to
individual who helped us, directly or indirectly in terms of the latest information on the report
where we cherished the most.
1
, TABLE OF CONTENT
NO TITLE PAGE
1 ACKNOWLEDGEMENT 1
2 INTRODUCTION 3
3 BACKGROUND OF ORGANIZATION 4-6
4 ADMINISTRATION AND MANAGEMENT 7-24
5 MARKETING PROGRAMS AND ACTIVITIES 25-37
6 FINANCIAL MANAGEMENT 38-45
7 SWOT ANALYSIS 46-49
8 PROBLEMS AND CHALLENGES 50-56
9 HUMAN RESOURCE 57-62
10 SAFETY AND SECURITY MEASURES (STAFF AND VISITORS) 63-66
11 SUSTAINABLE DEVELOPMENT 67-71
12 CONCLUSION 72
13 REFERENCES 73-74
14 APPENDICES 75-76
2
, 1.0 INTRODUCTION
Water Theme Park is an amusement park that attributes water fun activities like zip lines,
bungee jumping, flying fox, splash pads, water play areas and many more and also zones for
swimming and other barefoot environments. Due to era globalization nowadays a lot of
Theme Park and Water Park has existed around the world. Water Theme Park exists due to
many factors. According to Jingle Water Park (2018), in the 1940s, a water park was being
introduced and it was the first one that was popular in North America where mostly it is in
America and Canada.
As globalization grows, the more countries are constructing their first ever water park,
and people around the world are beginning to become used to enjoying this fun place in the
hot summers. People are more likely to get rid of their stress and depressed situation by
taking a look for some places where they can rest their mind, relax, engage in outdoor
recreation, spend quality time with one another and have a great and successful life. The free
time has led to recreational activities, but to expertise the variation they get to choose water-
based activities at the Water Theme Park.
These days, people are actively engaged with their daily routine and lives. In order to get
away from this situation, they need some time to alleviate their tension and have enjoyment
with relatives, family and friends. Water Theme Park is one of the options these people favor.
Recreation extends to every furtherance undertaken throughout free time apart from those
with which individuals have a high commitment.
As for that, some people choose to go to Sunway Lagoon, as this place offers a variety of
games for people to choose to play with. Sunway Lagoon, also known as Nickelodeon Lost
Lagoon was launched on 2 February 2016, it is one of the most famous theme parks in
Malaysia.
3
