Sunday, 26 June 2022
Module 2.3: E-communications
CAT Theory
Introductions
Electronic communications (e-communication) or digital communication refers to all
forms of communication via electronic means - process by which computers &
other communication devices (smartphones & tablets) are used to exchange
messages & or digital data.
Advantages of digital communications:
• Easy to communicate digitally
• They can be used wherever you are & on multiple devices
• They are faster than conventional methods such as writing or posting a letter
• They can save you money on travel (e.g. video conferencing)
Weakness of digital communication:
• Require other people to be connected digitally
• E cient digital communications depends on internet coverage & internet speed
• The e ective use of digital communications depends on skill & con dence of the
user
• Require relatively expensive equipment (e.g. device) + good internet connection
Good practices when using digital communications:
• Keep time zones in mind
• Be aware of posting personal details online & respect the online privacy of others
• Don’t react on impulse & think before sending a message
• Keep di erences in bandwidth (cost, speed & cap) in mind
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, Uses of digital communications
Email
The composing, sending & receiving of messages electronically over a network. Email
software e.g. Gmail & Outlook have calendar, contact list, tasks list & archive features to aid
you to be organised.
Calendar
You can set reminders about events, birthdays or appointments. Calendars can be
automatically synchronised with your smartphone or tablet allowing you to access your
schedule wherever you are. Calendars can be shared with various parties.
Tasks
Allows users to add tasks to a ‘to-do’ list to remind them of things they have to do. Tasks
can be arranged according to their importance & can be emailed or printed, depending on
the application used.
Contact lists
This feature is where you store the email addresses (& other contact details) of the people
you want to email. It can either be con gured to automatically add email addresses to the
list when you use them, or manually add them or import the from another application.
Email contacts can be organised into groups so that you are able to send the same
messages to multiple people.
Archiving
Allows one to tidy up your inbox by moving messages from your inbox to an archive folder
without deleting them.
Social networking sites
This is where individuals & organisations can post their likes, dislikes, interests,
comments, photographs & activities for their friends (& virtually everyone else) to
see & read
Social networks are used for the following:
• Stay in touch & communicate with clients, friends & family all over the world
• Advertise & market products or services
• Network with people with similar interests
Examples of social networks include Facebook, LinkedIn, Twitter, Google+.
2
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Module 2.3: E-communications
CAT Theory
Introductions
Electronic communications (e-communication) or digital communication refers to all
forms of communication via electronic means - process by which computers &
other communication devices (smartphones & tablets) are used to exchange
messages & or digital data.
Advantages of digital communications:
• Easy to communicate digitally
• They can be used wherever you are & on multiple devices
• They are faster than conventional methods such as writing or posting a letter
• They can save you money on travel (e.g. video conferencing)
Weakness of digital communication:
• Require other people to be connected digitally
• E cient digital communications depends on internet coverage & internet speed
• The e ective use of digital communications depends on skill & con dence of the
user
• Require relatively expensive equipment (e.g. device) + good internet connection
Good practices when using digital communications:
• Keep time zones in mind
• Be aware of posting personal details online & respect the online privacy of others
• Don’t react on impulse & think before sending a message
• Keep di erences in bandwidth (cost, speed & cap) in mind
1
ffi ff ff fi
, Uses of digital communications
The composing, sending & receiving of messages electronically over a network. Email
software e.g. Gmail & Outlook have calendar, contact list, tasks list & archive features to aid
you to be organised.
Calendar
You can set reminders about events, birthdays or appointments. Calendars can be
automatically synchronised with your smartphone or tablet allowing you to access your
schedule wherever you are. Calendars can be shared with various parties.
Tasks
Allows users to add tasks to a ‘to-do’ list to remind them of things they have to do. Tasks
can be arranged according to their importance & can be emailed or printed, depending on
the application used.
Contact lists
This feature is where you store the email addresses (& other contact details) of the people
you want to email. It can either be con gured to automatically add email addresses to the
list when you use them, or manually add them or import the from another application.
Email contacts can be organised into groups so that you are able to send the same
messages to multiple people.
Archiving
Allows one to tidy up your inbox by moving messages from your inbox to an archive folder
without deleting them.
Social networking sites
This is where individuals & organisations can post their likes, dislikes, interests,
comments, photographs & activities for their friends (& virtually everyone else) to
see & read
Social networks are used for the following:
• Stay in touch & communicate with clients, friends & family all over the world
• Advertise & market products or services
• Network with people with similar interests
Examples of social networks include Facebook, LinkedIn, Twitter, Google+.
2
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