USPS Exam 421 Window Clerk 2021 STUDY GUIDE QUESTIONS WITH ANSWERS 100% CORRECT

End to end process to ensure mail is collected, distributed and delivered the type of clock the usps runs on Correct answer- 24 hour clock Items sent within the US APO, FPO, UN, and its territories and possessions. Correct answer- Domestic mail sets forth the policies, regulations and procedures governing domestic mail Correct answer- DMM- Domestic Mail Manual sets forth policies, regulations, and procedures governing international mail Correct answer- IMM- International Mail Manual contains policies and procedures for administrative ad support functions within the postal service Correct answer- ASM-Administrative and Support Manual all manuals are found on line via? Correct answer- Policy Net Guarantees overnight or next day delivery $100 insurance and free tracking Correct answer- Express Mail Premier Shipping service of the USPS Correct answer- Express Mail Fast and affordable max 70lbs $50 insurance another premier shipping service of the USPS 2-3 DAYS delivery Correct answer- Priority Mail Bulk mail usually handled at distribution centers Correct answer- Parcel Select Merchant pays postal fee returning merchandise bulk parcel return product Correct answer- Parcel Return Services First class mail, periodicals, standard mail, package services Correct answer- Mailing services proof of mailing uses PS Form 3800 Correct answer- Certified Mail Provides up to $5000 in coverage extra service requires PS Form 3813 or 3813-p Correct answer- Insured Mail Provides date and time of delivery, free when you purchase Priority mail now called USPS Tracking Correct answer- Delivery Confirmation POM Correct answer- Postal Operations Manual Official Source for updates and updated bi-weekly Correct answer- Postal bulletin Does this package contain anything liquid, fragile, potentially hazardous' such as/like perfume or lithium batteries? Correct answer- 6 Part of HAZMAT question Tells you when and how to display the POW flag Correct answer- Postal Bulletin POW Correct answer- Prisoner of War Bears only stamps as postage weights more than 13 oz and was not excepted at retail counter. Correct answer- Anonymous Mail PVI Correct answer- Postage Validation Imprinter AMU Correct answer- Anonymous Mail Unit DDD1 Correct answer- Weighs less than 13 oz DDD2 Correct answer- Weighs more than 13 oz Magazines, newspaper, must be printed at least 4x's times a year from a creditable organization Correct answer- Periodicals Parcel post, bonded printed matter media mail, library mail Correct answer- package services printed matter weighs less than 16 oz must pay annual presort fee min. of 200 pieces or over 50 lbs Correct answer- Standard Mail can be used for gifts weighs up to 70lbs measures max of 130in price based on weigh distance and shape Correct answer- Parcel Post Delivery time 2-3 days( not guaranteed ) Correct answer- Priority Mail Delivery time 1-2 days ( overnight and next day ) * Guaranteed Correct answer- Express mail ( Priority Mail Express ) Letters size max Correct answer- 6 1/8in in height and 11 1/2in in length max 1/4in in thickness Flats size max Correct answer- 15in in length and 12in in height and 3/4in in thickness Machinable Parcels Correct answer- min 3in max 17in weight 6 oz min and 25lbs max Rolls that are longer than machinable parcels Correct answer- Irregular Parcels How many zones Correct answer- 8 effects zones 1-4 piece weighs less than 20lbs but longer than 84in and is charged the 20lb price Correct answer- Balloon Price Effects zones 5-8 can't exceed 1728cu ft max 108in in girth Correct answer- Dimensional Price How often is the Postal bulletin printed Correct answer- Bi-weekly Where do we find a list of lost or stolen MO (money orders) Correct answer- Postal Bulletin and POS Postal Service___________ are available online and provide guidance on regulations for domestic/international/administrative/personnel fields support? Correct answer- Directives Priority Mail is delivered in Correct answer- 2-3 days any mailable item that weighs less than 13 oz Correct answer- First Class Mail Global Express Guarantee (GXG) is shipped in Correct answer- 1-3 days No mail piece can weigh more than except standard post Correct answer- 70lbs EDDM Correct answer- Every Door Direct Mail Express mail is delivered in Correct answer- 1-2 days