Summary Gr12 team work and conflict management

TEAMWORK & CONFLICT MANAGEMENT:
Team Dynamics:
 How well the team works together.
 Positive: productive
 Negative: -fail to work together, poor team performance.
 Best case scenario: the team gets along; issues are addressed with enthusiasm and
open mindedness.
Team synergy:
 Synergy: the process of optimal cooperation where the team-together achieve more.
than the individuals could on their own.
 Synergy is achieved through consensus (everyone agrees).
 But in the real world it doesn’t always happen.
Workload:
Role overload: Too much cannot cope.
Role conflict: Same role (The leader).
Role ambiguity: Don’t know role, not sure?
Conflict: wherever there is a clash of interest or potential for disagreements relating to facts
or assumptions, there may be conflict. Unmanaged conflict is harmful to the business.
Positive conflict- Advantages:
 Creates awareness of a problem.
 Stimulate creative thinking.
 Learn from one another.
 Collaboration (working together)
 Motivate people
Negative conflict-Disadvantages:
 Hamper’s productivity.
 Inappropriate behavior.
 Lack of team synergy and direction.
 Uncomfortable working environment.
 Lower morale.