Interaction Design: Beyond Human Computer Interaction by Jennifer Preece

Interaction Design: Beyond Human Computer Interaction by Jennifer Preece Table of Contents: Ch. 1: Intro to Interaction Design Ch. 2: Conceptual Models and Interface Metaphors Ch. 3: Cognition and Mental Models Ch. 4: Conversational, Coordination, Awareness Mechanisms and Collaboration Ch. 5: Affective Aspects of Interfaces and User Frustration Ch. 6: The Process of Interaction Design and Life-Cycle Models Ch. 7: Needs and Requirements (Scenarios, Use Cases, Essential Use Cases, HTA) Ch. 8: Prototyping, Conceptual Design and Physical Design Ch. 9: Ethnography and Participatory Design Ch. 10: Introduction to Evaluation Ch. 11: Evaluation Paradigms, DECIDE Framework Ch. 12: Observing Users Ch. 13: Interviews, Questionnaires, Inspections and Walkthroughs Ch. 14: User Testing, GOMS, KLM, Fitt's Law Ch. 15: Example Applications of Interaction Design Preece's Summary of the Chapters: Remember, usability is of utmost importance to Interaction Design, while user-experience follows (see graph on p. 19 of book) 1 usability goals: at center of Interaction Design user-experience goals: outer ring of diagram (secondary to usability goals) Chapter 1: What is Interaction Design? Main Goals of this Chapter:  Explain the difference between good and poor interaction design  Describe what interaction design is and how it relates to HCI and other fields  Explain what usability is  Describe what is involved in the process of interaction design  Outline the different forms of guidance used in interaction design  Enable you to evaluate an interactive product and explain what is good and bad about it in terms of the goals and principles of interaction design Good and Poor Design  Central concern of interaction design: products that are USABLE o Easy to use o Effective