lOMoARcPSD|4568621
Management, Motivation, and Leadership Notes & Summary
Business management (High School - USA)
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, lOMoARcPSD|4568621
Management, Motivation, and Leadership Notes & Summary
Management:
Achieving organizational goals through planning, organizing, leading, and controlling
organizational resources. Organizational resources include people, money, and time.
Levels of Management:
Top management: Sets the overall direction of the firm, articulating a vision,
establishing priorities, and allocating time, money, and resources.
Middle management: Supervises lower-level managers and reports to higher-level
managers.
First-line (supervisory) management: Directly supervises nonmanagement employees.
Management Skills:
Technical skills: Expertise in a specific functional area or department.
Human skills: Ability to work effectively with and through other people in a range of
different relationships.
Conceptual skills: Ability to grasp a big-picture view of the overall organization, the
relations among its parts, and its fit in the broader competitive environment.
Theories of Motivation:
Maslow’s hierarchy of needs theory: Suggests that human needs fall into a hierarchy,
and as each need is met, people become motivated to meet the next need in the pyramid.
Theory X and Theory Y: Suggests that management attitudes toward workers fall into
two opposing categories based on management assumptions about worker capabilities
and values.
Maslow’s Hierarchy of Needs:
Self-actualization
Safety
Social (belonging)
Esteem
Physiological
Downloaded by Sinenkosi Mthembu ()
Management, Motivation, and Leadership Notes & Summary
Business management (High School - USA)
StuDocu is not sponsored or endorsed by any college or university
Downloaded by Sinenkosi Mthembu ()
, lOMoARcPSD|4568621
Management, Motivation, and Leadership Notes & Summary
Management:
Achieving organizational goals through planning, organizing, leading, and controlling
organizational resources. Organizational resources include people, money, and time.
Levels of Management:
Top management: Sets the overall direction of the firm, articulating a vision,
establishing priorities, and allocating time, money, and resources.
Middle management: Supervises lower-level managers and reports to higher-level
managers.
First-line (supervisory) management: Directly supervises nonmanagement employees.
Management Skills:
Technical skills: Expertise in a specific functional area or department.
Human skills: Ability to work effectively with and through other people in a range of
different relationships.
Conceptual skills: Ability to grasp a big-picture view of the overall organization, the
relations among its parts, and its fit in the broader competitive environment.
Theories of Motivation:
Maslow’s hierarchy of needs theory: Suggests that human needs fall into a hierarchy,
and as each need is met, people become motivated to meet the next need in the pyramid.
Theory X and Theory Y: Suggests that management attitudes toward workers fall into
two opposing categories based on management assumptions about worker capabilities
and values.
Maslow’s Hierarchy of Needs:
Self-actualization
Safety
Social (belonging)
Esteem
Physiological
Downloaded by Sinenkosi Mthembu ()
