UTK BUAD 331 Final Exam Study Material - Fully Updated Solutions

UTK BUAD 331 Final Exam Study Material - Fully Updated Solutions b. Selectively apply automation to help reduce costs and lower prices at whole foods - answer - 1. In class we discussed amazons recent acquisition of whole foods. The strategy that seems the most plausible for amazon is: Focus on creating supply chains that deliver the specific form, time and place utility that each customer segment is looking for, at a price that each segment is willing to pay - answer - 3. Two kinds of customers walk into grizzly fly fishing shop: college freshman taking a first time class and high end professionals with fishing experience, in order to deliver most value to each of these customers, john should B. Australian grocery store provides food in remote towns - answer - 4. Among the following examples, which refers mostly to the place utility that SC provides? c. Transportation and other Distribution costs would likely increase44 - answer - 5. Chuck from sales department wants to increase volume of sales for a product. To do this, he wants to service a client in a new market that is three times as far from your current DC as current markets. although chuck might be happy because his sales numbers go up, total overall profit might not improve because: Distance to other DHL operations is important since they do not operate in isolation - answer - 6. A WSJ article discussed in class regards DHLs decision to locate/expand an operation in cincinatti/north Kentucky (CVG airport) what does this example imply about the DHL Greenfield/brownfield site location decision 7. b. Employees should expect safe working environment, and companies should take the steps to maintain one - answer - 7. The safety management process is important to Supply chain professionals because: b. Improving how they deliver value to different customer segments - answer - 8. In today's competitive business environment, the most successful firms focus mainly on improving customer satisfaction by: e. Stay the same - answer - 9. Recall that firms may seek to gain comp adv through superior SC mgmt. refer to the value adv/productivity adv matrix (figure 1) to answer question below CHART: QUESTION: COMPANIES LOCATED IN THE COMMMODITY AMRKET QUADRANT C SHOULD TRY TO DO ANY OF THE FOLLOWING EXCEPT 10. Supply chain management: - answer - is the systematic coordination of purchasing, manufacturing management and distribution upstream with suppliers and downstream to customers b. Is pulled closer to actual time (Shortens), improves - answer - 11. As the time horizon for planning SC activities ____ the accuracy of the planning ___ c. Creating a production- oriented focus across SC - answer - 12. Firms have been talking about the GREAT DIVIDE as one of their biggest challenges, among the following approaches, which would NOT help a business deal with the great divide? the top 20% of products and customers by sales or profitability are considered the A category and should receive the highest levels of customer service - answer - 13. According to the Pareto or 80/20 rule shown above: c. Establishing a standard customer service policy for all customers - answer - 14. Establishing a segmented customer service policy involves all of the following EXCEPT: to enable john to serve his best customers at a higher level and promote his best products - answer - 15. In GRIZZLY FF shop divides their products and customers into 3 categories based on profitability: "A"- these are the top 20 % of products and customers "B"- these are the next 50% of products and customers "C" these are the bottom 40% of products and customers WHAT WAS THE PURPOSE OF THIS ACTIVITY? c. Visibility and velocity - answer - According to the textbook author, in order to create SC responsiveness to customer demands a firm should focus on what two primary capabilities? b. Weighted moving avg - answer - A safety incident rate (RIR) measures the number of annual serious incidents in a manner that is similar to