Question 1.
a detailed estimate of costs to repair collision damage, including replacement parts, labor charges and materials.
ANSWER
estimate (damage report)
Question 2.
When the damaged original panel or assembly is retained and fixed
ANSWER
Repair
Question 3.
Paint a part or assembly to match the original color.
ANSWER
Refinish
Question 4.
Remove a part or assembly, set it aside and reinstall it later.
ANSWER
remove and install (R&I)
Question 5.
remove a damaged panel or part and replace it with an undamaged one.
ANSWER
remove & replace (R&R)
Question 6.
Remove an assembly, disassemble, clean and visually inspect it, replace needed parts, reassemble and reinstall on the vehicle
making any necessary adjustments.
ANSWER
overhaul (O/H)
Question 7.
when replacement of one part duplicates some labor operations required to replace an adjacent or attached part
ANSWER
job overlap
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