IAHSS ADVANCED Questions with Correct Solutions
Question:
1. What is the primary role of a security officer in crime prevention?
Answer:
Reduce the opportunity for a person to commit a crime
Question:
2. Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also
involves what?
Answer:
Initiating some action to remove or reduce the risk
Question:
3. What must be done about life safety deficiencies found in the hazard surveillance tour?
Answer:
Correct them immediately
Question:
4. What is the purpose of crime analysis?
Answer:
Identify problems and develop strategies to reduce problems
Question:
5. Which of the following is easier and more cost efficient for an institution?
Answer:
building in security systems during building design
Question:
6. Healthcare facilities that provide _________ customer service motivate customers to tell
others about these organizations
Answer:
excellant
Question:
7. Process improvement in customer service can be measured how?
,Answer:
Surveys, Monitoring performance, Bench marking, Service standards
Question:
8. ________ can be an excellent way to measure customer service and improve performance.
Answer:
Feedback
Question:
9. ________ is an element in improving customer service
Answer:
Identifying customers-Attitude-Communication-Training
Question:
10. Communication is ___________
Answer:
93 percent body language, 7 percent words
Question:
11. Which legal test takes into account neighborhood crime rates, industry standards, and the
owner's experience at other locations?
Answer:
foreseeability
Question:
12. The major source of premise liability in healthcare is from
Answer:
slips and falls
Question:
13. Property owners have a ______ duty to maintain the property in a _____ condition.
Answer:
legal...reasonably safe
Question:
14. Which of the following are elements necessary to establish negligence in a premise
liability case?
Answer:
1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury.
, Question:
15. Which of the following are examples of risks security officers should identify?
Answer:
Burned out lights-Breached fence lines-Slip and fall hazards
Question:
16. Failure to conduct routine patrol can ultimately result in what?
Answer:
an increase in security spending
Question:
17. K-9 patrol teams can be particularly effective in dealing with which situation?
Answer:
emergency department violence
Question:
18. Bicycle patrol is which of these?
Answer:
faster than foot patrol and a vehicle in heavy traffic
Question:
19. ______patrol contributes, more then any other method of patrol, to excessive socialization
Answer:
foot
Question:
20. Security officers should have a valid driver's license if they are going to do what?
Answer:
all of the above
Question:
21. A security officer responding to a crime scene should do what?
Answer:
Respond as quickly as possible, observing all safety practices.
Question:
22. After arriving at a crime scene, what should the security officer do first?
Question:
1. What is the primary role of a security officer in crime prevention?
Answer:
Reduce the opportunity for a person to commit a crime
Question:
2. Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also
involves what?
Answer:
Initiating some action to remove or reduce the risk
Question:
3. What must be done about life safety deficiencies found in the hazard surveillance tour?
Answer:
Correct them immediately
Question:
4. What is the purpose of crime analysis?
Answer:
Identify problems and develop strategies to reduce problems
Question:
5. Which of the following is easier and more cost efficient for an institution?
Answer:
building in security systems during building design
Question:
6. Healthcare facilities that provide _________ customer service motivate customers to tell
others about these organizations
Answer:
excellant
Question:
7. Process improvement in customer service can be measured how?
,Answer:
Surveys, Monitoring performance, Bench marking, Service standards
Question:
8. ________ can be an excellent way to measure customer service and improve performance.
Answer:
Feedback
Question:
9. ________ is an element in improving customer service
Answer:
Identifying customers-Attitude-Communication-Training
Question:
10. Communication is ___________
Answer:
93 percent body language, 7 percent words
Question:
11. Which legal test takes into account neighborhood crime rates, industry standards, and the
owner's experience at other locations?
Answer:
foreseeability
Question:
12. The major source of premise liability in healthcare is from
Answer:
slips and falls
Question:
13. Property owners have a ______ duty to maintain the property in a _____ condition.
Answer:
legal...reasonably safe
Question:
14. Which of the following are elements necessary to establish negligence in a premise
liability case?
Answer:
1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury.
, Question:
15. Which of the following are examples of risks security officers should identify?
Answer:
Burned out lights-Breached fence lines-Slip and fall hazards
Question:
16. Failure to conduct routine patrol can ultimately result in what?
Answer:
an increase in security spending
Question:
17. K-9 patrol teams can be particularly effective in dealing with which situation?
Answer:
emergency department violence
Question:
18. Bicycle patrol is which of these?
Answer:
faster than foot patrol and a vehicle in heavy traffic
Question:
19. ______patrol contributes, more then any other method of patrol, to excessive socialization
Answer:
foot
Question:
20. Security officers should have a valid driver's license if they are going to do what?
Answer:
all of the above
Question:
21. A security officer responding to a crime scene should do what?
Answer:
Respond as quickly as possible, observing all safety practices.
Question:
22. After arriving at a crime scene, what should the security officer do first?
