PHLEBOTOMY FINAL EXAM QUESTIONS & ANSWERS | COMPLETE
STUDY GUIDE
Another term for a blood bank? - Correct answer✅✅ Immunohematology
Which other hospital department would the laboratory coordinate therapeutic drug monitoring? -
Correct answer✅✅ Pharmacy
Electrolyte testing includes what? - Correct answer✅✅ Electrolyte testing is don in the chemistry lab
with an SST tube. It tests sodium, potassium, chloride and CO2
Outpatient facility lab is assigned a code using what coding system? - Correct answer✅✅ CPT, current
procedural terminology, codes were developed in the 60's to provide terminology and coding system for
physician billing.
Phlebotomy is driven from what Greek word? - Correct answer✅✅ Phlebotomy comes from "vein"
and tome meaning "incision or cut"
Proof of participation in workshop continuing education is called what? - Correct answer✅✅
Continuing Education Units (CEUs)
What barriers get in the way of effective communication? - Correct answer✅✅ Barriers to effective
communication are culture, gender, emotions, language, age, physical issues. Communication barriers
are prejudices or filters that become obstructions to hearing and understanding what has been said.
Example of a confirming response to a patient? - Correct answer✅✅ Maintaining effective eye.
Contact, a confirming example is recognizing empathy, control, trust, respect, and confirmation. You can
say "Mrs. Jones I seem to remember that we had a hard time last we drew your blood." Assist in a
patients recovery.
Term for being dangerous/deadly limits on blood? - Correct answer✅✅ Exsanguinate
STUDY GUIDE
Another term for a blood bank? - Correct answer✅✅ Immunohematology
Which other hospital department would the laboratory coordinate therapeutic drug monitoring? -
Correct answer✅✅ Pharmacy
Electrolyte testing includes what? - Correct answer✅✅ Electrolyte testing is don in the chemistry lab
with an SST tube. It tests sodium, potassium, chloride and CO2
Outpatient facility lab is assigned a code using what coding system? - Correct answer✅✅ CPT, current
procedural terminology, codes were developed in the 60's to provide terminology and coding system for
physician billing.
Phlebotomy is driven from what Greek word? - Correct answer✅✅ Phlebotomy comes from "vein"
and tome meaning "incision or cut"
Proof of participation in workshop continuing education is called what? - Correct answer✅✅
Continuing Education Units (CEUs)
What barriers get in the way of effective communication? - Correct answer✅✅ Barriers to effective
communication are culture, gender, emotions, language, age, physical issues. Communication barriers
are prejudices or filters that become obstructions to hearing and understanding what has been said.
Example of a confirming response to a patient? - Correct answer✅✅ Maintaining effective eye.
Contact, a confirming example is recognizing empathy, control, trust, respect, and confirmation. You can
say "Mrs. Jones I seem to remember that we had a hard time last we drew your blood." Assist in a
patients recovery.
Term for being dangerous/deadly limits on blood? - Correct answer✅✅ Exsanguinate
