CMAA PRACTICE EXAM UPDATED ACTUAL
QUESTIONS WITH CORRECT ANSWERS
Question 1.
A provider refers a patient to a specialist for carcinoma. The medical administrative assistant should
schedule an appointment with which of the following specialists?
-Endocrinologist
-Gastroenterologist
-Pulmonologist
-Oncologist
ANSWER
Oncologist
Question 2.
Which of the following is the purpose of an encounter form?
-To save time and improve accuracy in data entry
-To establish financial responsibility
-to update the status of a worker's compensation case
-To verify patient demographics
ANSWER
To save time and improve accuracy in data entry
Question 3.
A provider's office receives a remittance advice showing a denial code. The medical administrative
assistant creates a formal written request for review of the rejected claim. The assistant should use
which of the following formations?
-Tracer
-Explanation of benefits (EOB)
-Claim appeal
-Advance Beneficiary Notice (ABN)
ANSWER
Claim appeal
,Question 4.
Which of the following word roots means swallow?
-Phalang
-Pharyng
-Phag
-Pod
ANSWER
Phag
Question 5.
When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed?
-Evaluate the continuing education unit's value -Determine the conference enrollment deadline
-Calculate the expense of the conference
-Distribute the travel itinerary
ANSWER
Distribute the travel itinerary
Question 6.
Which of the following prefixes mean "half"?
-Mal-
-My-
-Para-
-Hemi-
ANSWER
Hemi
,Question 7.
Which of the following actions should the medical administrative assistant take when closing the
office?
-Activate the security system
-File charts that were used that day
-Turn off the answering machine
-Follow up on refill request
ANSWER
Activate the security system
Question 8.
Mail of all classes protected by registering and requesting evidence of its delivery
-first class mail
-priority mail
-standard mail
-insured mail
ANSWER
Registered mail
Question 9.
Which of the following is the best way for a medical administrative assistant to address collection of
copayment?
-Where should we mail your bill
-How much would you life to pay today
-How would you like to pay today
-When can we expect your payment
ANSWER
How would you like to pay today
, Question 10.
Which of the following allows employees access to information regarding workplace safely?
-Exposure control
-Universal precautions
-Right-to-know law
-Hazardous Communication Standard
ANSWER
Right-to-know law
Question 11.
Which of the following schedules more than one patient at the same time with the same provider
while still allowing adequate time within the hour to see all scheduled patients
-Double-booking
-Clustering
-Open hours
-Wave
ANSWER
Wave
Question 12.
Which of the following word roots means finger or toe bone?
-Phalang
-Pharyng
-Phag
-Pod
ANSWER
Phalang
QUESTIONS WITH CORRECT ANSWERS
Question 1.
A provider refers a patient to a specialist for carcinoma. The medical administrative assistant should
schedule an appointment with which of the following specialists?
-Endocrinologist
-Gastroenterologist
-Pulmonologist
-Oncologist
ANSWER
Oncologist
Question 2.
Which of the following is the purpose of an encounter form?
-To save time and improve accuracy in data entry
-To establish financial responsibility
-to update the status of a worker's compensation case
-To verify patient demographics
ANSWER
To save time and improve accuracy in data entry
Question 3.
A provider's office receives a remittance advice showing a denial code. The medical administrative
assistant creates a formal written request for review of the rejected claim. The assistant should use
which of the following formations?
-Tracer
-Explanation of benefits (EOB)
-Claim appeal
-Advance Beneficiary Notice (ABN)
ANSWER
Claim appeal
,Question 4.
Which of the following word roots means swallow?
-Phalang
-Pharyng
-Phag
-Pod
ANSWER
Phag
Question 5.
When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed?
-Evaluate the continuing education unit's value -Determine the conference enrollment deadline
-Calculate the expense of the conference
-Distribute the travel itinerary
ANSWER
Distribute the travel itinerary
Question 6.
Which of the following prefixes mean "half"?
-Mal-
-My-
-Para-
-Hemi-
ANSWER
Hemi
,Question 7.
Which of the following actions should the medical administrative assistant take when closing the
office?
-Activate the security system
-File charts that were used that day
-Turn off the answering machine
-Follow up on refill request
ANSWER
Activate the security system
Question 8.
Mail of all classes protected by registering and requesting evidence of its delivery
-first class mail
-priority mail
-standard mail
-insured mail
ANSWER
Registered mail
Question 9.
Which of the following is the best way for a medical administrative assistant to address collection of
copayment?
-Where should we mail your bill
-How much would you life to pay today
-How would you like to pay today
-When can we expect your payment
ANSWER
How would you like to pay today
, Question 10.
Which of the following allows employees access to information regarding workplace safely?
-Exposure control
-Universal precautions
-Right-to-know law
-Hazardous Communication Standard
ANSWER
Right-to-know law
Question 11.
Which of the following schedules more than one patient at the same time with the same provider
while still allowing adequate time within the hour to see all scheduled patients
-Double-booking
-Clustering
-Open hours
-Wave
ANSWER
Wave
Question 12.
Which of the following word roots means finger or toe bone?
-Phalang
-Pharyng
-Phag
-Pod
ANSWER
Phalang
