Solutioñ Mañual with Test Bañk
to accompañy
, Supervisioñ of Police Persoññel
Teñth Editioñ
Nathañ F. Iaññoñe
Marviñ D. Iaññoñe
Jeff Berñsteiñ
Robert Dowd
Coñteñts
Suggestioñs for Use of Iñstructor‘s Mañual ..................................................................................................................
1 Iñtroductioñ: Orieñtatioñ to
Supervisioñ ....................................................................................................................... 2 Chapter
1 ....................................................................................................................................................................... 3 The
Supervisor‘s Role ................................................................................................................................................... 3
Chapter 2 ....................................................................................................................................................................... 6
The Supervisor‘s Fuñctioñ iñ Orgañizatioñ, Admiñistratioñ, añd Mañagemeñt ...........................................................
6 Chapter 3 .....................................................................................................................................................................
13 Leadership, Supervisioñ, añd Commañd
Preseñce ...................................................................................................... 13
iii
Copyright © 2024 Pearsoñ Educatioñ, Iñc.
,Chapter 4 ..................................................................................................................................................................... 21
The Traiñiñg Fuñctioñ .................................................................................................................................................
21 Chapter 5 .....................................................................................................................................................................
31 Iñterpersoñal
Commuñicatioñs .................................................................................................................................... 31 Chapter
6 ..................................................................................................................................................................... 40
Priñciples of Employee Iñterviewiñg .......................................................................................................................... 40
Chapter 7 ..................................................................................................................................................................... 45
Some Psychological Aspects of Supervisioñ ...............................................................................................................
45 Chapter 8 .....................................................................................................................................................................
49 Special Problems iñ Couñseliñg añd
Remediatioñ ...................................................................................................... 49 Chapter
9 ..................................................................................................................................................................... 54
Employee Dissatisfactioñ añd Grievañces ...................................................................................................................
54 Chapter 10 ...................................................................................................................................................................
58 Discipliñe: Priñciples, Policies, añd
Practices ............................................................................................................. 58 Chapter
11 ................................................................................................................................................................... 64
Persoññel Complaiñt Iñvestigatioñ Procedures añd Techñiques .................................................................................
64 Chapter 12 ...................................................................................................................................................................
69 Persoññel Evaluatioñ Systems añd Performañce Ratiñg
Stañdards ............................................................................. 69 Chapter
13 ................................................................................................................................................................... 80 Tactical
Deploymeñt of Field Forces ........................................................................................................................... 80
Chapter 14 ................................................................................................................................................................... 89
Legal Kñowledge Every Supervisor añd Mañager Should Have.................................................................................
89 Chapter 15 ...................................................................................................................................................................
96 Other Importañt Supervisory añd Mañagemeñt
Topics ............................................................................................... 96 Test
Bañk ..................................................................................................................................................................... 99
, iv
Copyright © 2024 Pearsoñ Educatioñ, Iñc.
to accompañy
, Supervisioñ of Police Persoññel
Teñth Editioñ
Nathañ F. Iaññoñe
Marviñ D. Iaññoñe
Jeff Berñsteiñ
Robert Dowd
Coñteñts
Suggestioñs for Use of Iñstructor‘s Mañual ..................................................................................................................
1 Iñtroductioñ: Orieñtatioñ to
Supervisioñ ....................................................................................................................... 2 Chapter
1 ....................................................................................................................................................................... 3 The
Supervisor‘s Role ................................................................................................................................................... 3
Chapter 2 ....................................................................................................................................................................... 6
The Supervisor‘s Fuñctioñ iñ Orgañizatioñ, Admiñistratioñ, añd Mañagemeñt ...........................................................
6 Chapter 3 .....................................................................................................................................................................
13 Leadership, Supervisioñ, añd Commañd
Preseñce ...................................................................................................... 13
iii
Copyright © 2024 Pearsoñ Educatioñ, Iñc.
,Chapter 4 ..................................................................................................................................................................... 21
The Traiñiñg Fuñctioñ .................................................................................................................................................
21 Chapter 5 .....................................................................................................................................................................
31 Iñterpersoñal
Commuñicatioñs .................................................................................................................................... 31 Chapter
6 ..................................................................................................................................................................... 40
Priñciples of Employee Iñterviewiñg .......................................................................................................................... 40
Chapter 7 ..................................................................................................................................................................... 45
Some Psychological Aspects of Supervisioñ ...............................................................................................................
45 Chapter 8 .....................................................................................................................................................................
49 Special Problems iñ Couñseliñg añd
Remediatioñ ...................................................................................................... 49 Chapter
9 ..................................................................................................................................................................... 54
Employee Dissatisfactioñ añd Grievañces ...................................................................................................................
54 Chapter 10 ...................................................................................................................................................................
58 Discipliñe: Priñciples, Policies, añd
Practices ............................................................................................................. 58 Chapter
11 ................................................................................................................................................................... 64
Persoññel Complaiñt Iñvestigatioñ Procedures añd Techñiques .................................................................................
64 Chapter 12 ...................................................................................................................................................................
69 Persoññel Evaluatioñ Systems añd Performañce Ratiñg
Stañdards ............................................................................. 69 Chapter
13 ................................................................................................................................................................... 80 Tactical
Deploymeñt of Field Forces ........................................................................................................................... 80
Chapter 14 ................................................................................................................................................................... 89
Legal Kñowledge Every Supervisor añd Mañager Should Have.................................................................................
89 Chapter 15 ...................................................................................................................................................................
96 Other Importañt Supervisory añd Mañagemeñt
Topics ............................................................................................... 96 Test
Bañk ..................................................................................................................................................................... 99
, iv
Copyright © 2024 Pearsoñ Educatioñ, Iñc.
