IAHSS Advanced Officer Certification Exam Questions and Correct Answers Updated 100% Verified

IAHSS Advanced Officer Certification Exam
Questions and Correct Answers Updated
100% Verified
Question 1
Which one of the guidelines for covert operations should not be employed?
a) Require daily reports and summaries
b) Laws may be broken if it aids the investigation
c) Insist that no person be subjected to entrapment
d) Be clear as to the scope of the investigation

Correct Answer
b) Laws may be broken if it aids the investigation



Question 2
Satisfied customers on average tell _________ other people about their positive
experience at a healthcare facility.
a. 1 to 2
b. 2 to 3
c. 4 to 5
d. 6 to 7
Correct Answer
c. 4 to 5



Question 3
What are the layers of protection through physical security planning?
Correct Answer
* Perimeter Barrior: line or outside perimeter of the site
* Building's Exterior: top, sides, bottom of building
* Interior Controls: lock/key systems, access control systems,
alarms, camera, policies/procedures, training




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,Question 4
The US Department of Labor reports that nearly _______ million American workers
report having been victims of workplace violence each year.
a. 1
b. 2
c. 3
d. 4
Correct Answer
b. 2



Question 5
Customer retention is __________ times less expensive than attracting new customers.
a. 2 to 3
b. 5 to 6
c. 7 to 9
d. 10 to 12
Correct Answer
b. 5 to 6



Question 6
Electric strike:
Correct Answer
Device is located in the door frame and used with a standard mechanical lockset.
Lockset remains locked until the strike in the door frame releases the lock.



Question 7
What agency requires Hazard Surveillance Rounds?
a. Occupational Safety Health Association (OSHA)
b. The Joint Commission (TJC)
c. National Fire Protection Association (NFPA)
d. Environmental Protection Agency (EPA)
Correct Answer
b. The Joint Commission




Page 2 of 86

,Question 8
What approach should be followed to determine appropriate protective measures
and security and safety practices for off-campus facilities?
a. The off-campus facility administrator decides
b. Security inspections and risk assessments
c. A qualified security professional decides
d. The healthcare administrator decides
Correct Answer
b. Security inspections and risk assessments



Question 9
What type of patrol is the one that can often bring the best results?
a) Canine Patrol
b) Bicycle Patrol
c) Foot Patrol
d) Motorized Vehicle patrol
Correct Answer
c) Foot Patrol



Question 10
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also
involves what?
a. Initiating some action to remove or reduce the risk.
b. Reporting the risk to law enforcement authorities.
c. Documenting the risk to the administration.
d. Each of the above.

Correct Answer
a. Initiating some action to remove or reduce the risk.




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, Question 11
Fill in the blank: Violence is the _______ leading cause of death in the workplace.
a. Sixth
b. Third
c. First
d. Fourth
Correct Answer
b. Third



Question 12
How can employee awareness programs improve safety in a healthcare facility?
Correct Answer
* Generates employee involvement
* Improves trust/credibility in the security program and it's
personnel



Question 13
Which area poses one of the greatest risks of crime to staff and visitors?
a. Main enterance
b. Parking areas
c. ER room
d. HR office
Correct Answer
b. Parking areas



Question 14
Which of the following is NOT a recommended guideline when an outside agency
conducts an undercover investigation?
a. Insist that no person be submitted to entrapment
b. Require daily reports
c. Insist that no laws or policies ever be broken
d. Insist that all security department staff receive operational information
Correct Answer
d. Insist that all security department staff receive operational information




Page 4 of 86