FFM EXAM COMPREHENSIVE QUESTIONS AND ANSWERS (VERIFIED
ANSWERS) UPDATED (ACTUAL EXAM) 2026\2027 LATEST VERSION!!
Jose, a Marketplace agent, forgets to include his NPN on a transaction when
enrolling a consumer in a QHP. What should Jose do to ensure he is
compensated for the enrollment? Select all that apply. - CORRECT ANSWER-1.
Contact the respective QHP issuer directly about the compensation issue, and
work with the consumer to update their Marketplace application to include
Jose's NPN moving forward.
2. Work only with the consumer directly to update their Marketplace
application to include his NPN.
Consumers, with the assistance of an agent or broker, remain on
HealthCare.gov throughout the entire application process. - CORRECT
ANSWER-The Marketplace
Agents and brokers may be able to facilitate the entire enrollment experience
for a consumer, including the ability to obtain an eligibility determination from
the Marketplace, without a need for the consumer to visit HealthCare.gov. -
CORRECT ANSWER-EDE
Agents and brokers visit both a DE partner's site and the HealthCare.gov site
while completing the application. - CORRECT ANSWER-Classic DE
Tyler, 23, is currently enrolled in coverage through a Marketplace plan that
includes himself, his sister and his father, who is the household contact. Tyler
contacts you because he wants to get on his own plan. You help Tyler fill out his
application on HealthCare.gov, then enroll in a plan. Later, Tyler calls you and is
upset because the Marketplace terminated his father and sister's coverage.
What could have prevented this? - CORRECT ANSWER-Tyler's father should
, have removed Tyler from their family application prior to Tyler submitting his
own application.
Last year, you helped Keisha create a Marketplace application and enroll in a
plan. The last time you talked to her, she was satisfied with her plan so you do
not reach out during this year's OE. Since she didn't hear from you, Keisha
creates a new Marketplace application during OE and enrolls in a new plan,
without adding your NPN to her application. However, she has already been
auto-reenrolled in her current plan. Which of the following would happen
next? - CORRECT ANSWER-The Marketplace cancels Keisha's auto-enrollment in
the plan associated with last year's agent-facilitated application and
enrollment.
Applicants who permanently move within the same county, and do not gain
access to new QHPs as a result of the move. - CORRECT ANSWER-Ineligible to
Enroll in a QHP.
Applicants completing an application during OE, typically between 11/1 and
1/15. - CORRECT ANSWER-Eligible to Enroll in a QHP (If otherwise meets
criteria to enroll in a QHP)
An applicant who attests to being recently married with one spouse having
qualifying coverage in the last 60 days. - CORRECT ANSWER-Eligible to Enroll in
a QHP (If otherwise meets criteria to enroll in a QHP).
Applicants who permanently move to a new county and attest to having
qualifying coverage in the last 60 days. - CORRECT ANSWER-Eligible to Enroll in
a QHP (If otherwise meets criteria to enroll in a QHP).
Applicants who move from a foreign country. - CORRECT ANSWER-Eligible to
Enroll in a QHP (If otherwise meets criteria to enroll in a QHP).
ANSWERS) UPDATED (ACTUAL EXAM) 2026\2027 LATEST VERSION!!
Jose, a Marketplace agent, forgets to include his NPN on a transaction when
enrolling a consumer in a QHP. What should Jose do to ensure he is
compensated for the enrollment? Select all that apply. - CORRECT ANSWER-1.
Contact the respective QHP issuer directly about the compensation issue, and
work with the consumer to update their Marketplace application to include
Jose's NPN moving forward.
2. Work only with the consumer directly to update their Marketplace
application to include his NPN.
Consumers, with the assistance of an agent or broker, remain on
HealthCare.gov throughout the entire application process. - CORRECT
ANSWER-The Marketplace
Agents and brokers may be able to facilitate the entire enrollment experience
for a consumer, including the ability to obtain an eligibility determination from
the Marketplace, without a need for the consumer to visit HealthCare.gov. -
CORRECT ANSWER-EDE
Agents and brokers visit both a DE partner's site and the HealthCare.gov site
while completing the application. - CORRECT ANSWER-Classic DE
Tyler, 23, is currently enrolled in coverage through a Marketplace plan that
includes himself, his sister and his father, who is the household contact. Tyler
contacts you because he wants to get on his own plan. You help Tyler fill out his
application on HealthCare.gov, then enroll in a plan. Later, Tyler calls you and is
upset because the Marketplace terminated his father and sister's coverage.
What could have prevented this? - CORRECT ANSWER-Tyler's father should
, have removed Tyler from their family application prior to Tyler submitting his
own application.
Last year, you helped Keisha create a Marketplace application and enroll in a
plan. The last time you talked to her, she was satisfied with her plan so you do
not reach out during this year's OE. Since she didn't hear from you, Keisha
creates a new Marketplace application during OE and enrolls in a new plan,
without adding your NPN to her application. However, she has already been
auto-reenrolled in her current plan. Which of the following would happen
next? - CORRECT ANSWER-The Marketplace cancels Keisha's auto-enrollment in
the plan associated with last year's agent-facilitated application and
enrollment.
Applicants who permanently move within the same county, and do not gain
access to new QHPs as a result of the move. - CORRECT ANSWER-Ineligible to
Enroll in a QHP.
Applicants completing an application during OE, typically between 11/1 and
1/15. - CORRECT ANSWER-Eligible to Enroll in a QHP (If otherwise meets
criteria to enroll in a QHP)
An applicant who attests to being recently married with one spouse having
qualifying coverage in the last 60 days. - CORRECT ANSWER-Eligible to Enroll in
a QHP (If otherwise meets criteria to enroll in a QHP).
Applicants who permanently move to a new county and attest to having
qualifying coverage in the last 60 days. - CORRECT ANSWER-Eligible to Enroll in
a QHP (If otherwise meets criteria to enroll in a QHP).
Applicants who move from a foreign country. - CORRECT ANSWER-Eligible to
Enroll in a QHP (If otherwise meets criteria to enroll in a QHP).
