HPRS 3309 Exam Study Guide
Questions All Answered Correctly 2026-
2027 Set.
WHO Definition of health - Answer A state of complete physical, mental, and social well-being
and not merely the absence of disease or infirmity.
What is population health? - Answer The health outcomes of a group of individuals, including
the distribution of outcomes within the group.
What do healthcare managers and HCO's seek to improve in the community? - Answer
Population Health and individual health in the community.
What is health disparity? - Answer The difference in health associated with economic, social,
and/or environmental disadvantage.
What is the continuum of care? - Answer The range of services needed to care for a person or
a population
What is management? - Answer The process of getting done through and with people by
directing and motivating efforts towards a common objective.
What is organizational behavior? - Answer The study of individual and group dynamics within
an organizational setting.
What are the five functions of management? - Answer Planning, Organizing, Staffing,
Directing, Controlling.
What is centralization? - Answer How high or low in an organization the authority exists to
make a decision.
What is a system? - Answer A set of interrelated parts that function as a whole to achieve a
common purpose.
What is planning? - Answer It is deciding what to do and how to do it; future oriented;
planning enables a HCO's manager to set a direction for the future that employees should
pursue.
, How often does planning take place? - Answer Continuously; Planning should precede other
management functions.
What is strategic planning? - Answer The periodic process of developing a set of steps for an
organization to accomplish its mission & vision using strategic thinking.
The five categories of organizational strategies? - Answer Directional, Adaptive, Market
entry/exit, Competitive, & Implementation
What does SMART mean? - Answer Specific, measurable, action-oriented, realistic, & time-
limited
Define the elements of organizational structure - Answer Jobs, positions, reporting-
relationships, vertical hierarchy, spans of control, groupings of jobs into apartments & entire
organizations, and systems for coordination and communication.
What type of organization must be done by healthcare managers? - Answer Open-systems;
open to their environment
What is determined for organizing tasks into jobs? - Answer Decide which work tasks &
responsibilities should be assigned to which jobs & positions.
Structural issues to consider when determining an organizations structure. - Answer
Differentiation & integration among departments & work units
What is a hybrid organizational structure? - Answer When managers combine elements of
more than one organizational structure.
What is a functional organizational structure? - Answer Organizes departments and positions
according to the functions workers perform & the workers' abilities.
What is economies of scale? - Answer The ability of a business to produce more units of goods
or services on a larger scale, yet with lower cost per unit (on any), typically as a result of
business size, expanded operations, and standardization.
What is divisional structure? - Answer It organizes departments and positions to focus on
particular groups of customers or services.
How are groups in organizations described? - Answer People who interact and have shared
interests and characteristics.
Questions All Answered Correctly 2026-
2027 Set.
WHO Definition of health - Answer A state of complete physical, mental, and social well-being
and not merely the absence of disease or infirmity.
What is population health? - Answer The health outcomes of a group of individuals, including
the distribution of outcomes within the group.
What do healthcare managers and HCO's seek to improve in the community? - Answer
Population Health and individual health in the community.
What is health disparity? - Answer The difference in health associated with economic, social,
and/or environmental disadvantage.
What is the continuum of care? - Answer The range of services needed to care for a person or
a population
What is management? - Answer The process of getting done through and with people by
directing and motivating efforts towards a common objective.
What is organizational behavior? - Answer The study of individual and group dynamics within
an organizational setting.
What are the five functions of management? - Answer Planning, Organizing, Staffing,
Directing, Controlling.
What is centralization? - Answer How high or low in an organization the authority exists to
make a decision.
What is a system? - Answer A set of interrelated parts that function as a whole to achieve a
common purpose.
What is planning? - Answer It is deciding what to do and how to do it; future oriented;
planning enables a HCO's manager to set a direction for the future that employees should
pursue.
, How often does planning take place? - Answer Continuously; Planning should precede other
management functions.
What is strategic planning? - Answer The periodic process of developing a set of steps for an
organization to accomplish its mission & vision using strategic thinking.
The five categories of organizational strategies? - Answer Directional, Adaptive, Market
entry/exit, Competitive, & Implementation
What does SMART mean? - Answer Specific, measurable, action-oriented, realistic, & time-
limited
Define the elements of organizational structure - Answer Jobs, positions, reporting-
relationships, vertical hierarchy, spans of control, groupings of jobs into apartments & entire
organizations, and systems for coordination and communication.
What type of organization must be done by healthcare managers? - Answer Open-systems;
open to their environment
What is determined for organizing tasks into jobs? - Answer Decide which work tasks &
responsibilities should be assigned to which jobs & positions.
Structural issues to consider when determining an organizations structure. - Answer
Differentiation & integration among departments & work units
What is a hybrid organizational structure? - Answer When managers combine elements of
more than one organizational structure.
What is a functional organizational structure? - Answer Organizes departments and positions
according to the functions workers perform & the workers' abilities.
What is economies of scale? - Answer The ability of a business to produce more units of goods
or services on a larger scale, yet with lower cost per unit (on any), typically as a result of
business size, expanded operations, and standardization.
What is divisional structure? - Answer It organizes departments and positions to focus on
particular groups of customers or services.
How are groups in organizations described? - Answer People who interact and have shared
interests and characteristics.
