CPI CERTIFICATION TRAINING
FREQUENTLY TESTED ACTUAL EXAM QUESTIONS WITH
CORRECT ANSWERS
Question 1.
Crisis Development/Behavior Levels (4)
ANSWER
1) Anxiety
2) Defensive
3) Risk Behavior
4) Tension Reduction
Question 2.
Maximizing Productive Responses
ANSWER
Learn to keep yourself safe
Question 3.
When someone is questioning (3)
ANSWER
1) give a rational and reasonable response
2) allow time for release afterward
3) Take all threats seriously
Question 4.
Procedural Knowledge Formula: (3)
ANSWER
i. Demonstrate
ii. Participate
iii. Explain
1/6
, Question 5.
Verbal Escalation Continuum (kite parts)
ANSWER
1) Questioning
2) Refusal
3) Release
4) Intimidation
5) Tension Reduction
Question 6.
Verbal Escalation Continuum is for
ANSWER
a closer look an examination at defensive behavior
Question 7.
Empathetic Listening (1)
ANSWER
be non judgemental
Question 8.
Risk means
ANSWER
the change of a bad consequence, event, or behavior may occur
Question 9.
Risk Behavior Goes with
ANSWER
Physical Intervention
2/6
FREQUENTLY TESTED ACTUAL EXAM QUESTIONS WITH
CORRECT ANSWERS
Question 1.
Crisis Development/Behavior Levels (4)
ANSWER
1) Anxiety
2) Defensive
3) Risk Behavior
4) Tension Reduction
Question 2.
Maximizing Productive Responses
ANSWER
Learn to keep yourself safe
Question 3.
When someone is questioning (3)
ANSWER
1) give a rational and reasonable response
2) allow time for release afterward
3) Take all threats seriously
Question 4.
Procedural Knowledge Formula: (3)
ANSWER
i. Demonstrate
ii. Participate
iii. Explain
1/6
, Question 5.
Verbal Escalation Continuum (kite parts)
ANSWER
1) Questioning
2) Refusal
3) Release
4) Intimidation
5) Tension Reduction
Question 6.
Verbal Escalation Continuum is for
ANSWER
a closer look an examination at defensive behavior
Question 7.
Empathetic Listening (1)
ANSWER
be non judgemental
Question 8.
Risk means
ANSWER
the change of a bad consequence, event, or behavior may occur
Question 9.
Risk Behavior Goes with
ANSWER
Physical Intervention
2/6
