NHS Exam# Values Study Guide
give a summary/overview of what the NHS is + its role - Answer - to improve both mental +
physical wellbeing
- support patients, + their families +carers
- the NHS has some key principles which guide it
give an overview on the NHS values - Answer - they underpin all of the work the NHS does
- individual organizations linked to the NHS values + build upon them to tailor them to local
needs
- they provide a common ground for co-operation to achieve shared aspirations
highlight the six main values of the NHS - Answer - working together for patients
- respect and dignity
- commitment to quality of care
- compassion
- improving lives
- everyone counts
notice how: all relate back to the patient
give details on the NHS value of 'working together for patients' - Answer - patients = come first
in EVERYTHING, NHS take a patient centered approach in everything they do
- the NHS fully involves families, carers, communities, staff + professionals outside the NHS
- the NHS put the needs of the patient first + they will speak up when things go wrong (honesty,
integrity)
give details on the NHS value of 'respect and dignity' - Answer - value every person, everyone
treated with respect (regardless of race, gender, religious beliefs, sexual orientation)
- the NHS respects the aspirations of individuals + their commitments in life
- the NHS aims to understand the priorities, needs, abilities and limits of individuals
- the NHS takes what individuals have to say seriously
- the NHS are open + honest about what they can and can't do
give details on the NHS value of 'commitment to quality of care' - Answer - the NHS are
trusted by patients + users because they insist on high quality of care
- the NHS strives to get the basics of quality of care
give a summary/overview of what the NHS is + its role - Answer - to improve both mental +
physical wellbeing
- support patients, + their families +carers
- the NHS has some key principles which guide it
give an overview on the NHS values - Answer - they underpin all of the work the NHS does
- individual organizations linked to the NHS values + build upon them to tailor them to local
needs
- they provide a common ground for co-operation to achieve shared aspirations
highlight the six main values of the NHS - Answer - working together for patients
- respect and dignity
- commitment to quality of care
- compassion
- improving lives
- everyone counts
notice how: all relate back to the patient
give details on the NHS value of 'working together for patients' - Answer - patients = come first
in EVERYTHING, NHS take a patient centered approach in everything they do
- the NHS fully involves families, carers, communities, staff + professionals outside the NHS
- the NHS put the needs of the patient first + they will speak up when things go wrong (honesty,
integrity)
give details on the NHS value of 'respect and dignity' - Answer - value every person, everyone
treated with respect (regardless of race, gender, religious beliefs, sexual orientation)
- the NHS respects the aspirations of individuals + their commitments in life
- the NHS aims to understand the priorities, needs, abilities and limits of individuals
- the NHS takes what individuals have to say seriously
- the NHS are open + honest about what they can and can't do
give details on the NHS value of 'commitment to quality of care' - Answer - the NHS are
trusted by patients + users because they insist on high quality of care
- the NHS strives to get the basics of quality of care
