1. Convergence:/./A/./state/./in/./which/./business/./strategy/./and/./technology/./strategy/./are/./intertwined/./and/./the/./leadership/./team/./m
embers/./operate/./almost/./interchangeably.
2. Managerial/./Levers:/./Organizational,/./control,/./and/./cultural/./variables/./used/./by/./decision/./makers/./to/./ettect/./cha
nges/./in/./their/./organizations.
3. Business/./Strategy:/./A/./plan/./articulating/./where/./a/./business/./seeks/./to/./go/./and/./how/./it/./expects/./to/./get/./there././It/./is/./also/
./a/./function/./of/./competition,/./positioning,/./and/./capabilities.
4. Elements/./of/./the/./IS/./strategy/./triangle:/./Business/./Strategy,/./Organizational/./Strategy,/./IS/./Strategy
5. IS/./strategy/./triangle/./Business/./Strategy:/./Drives/./organizational/./and/./IS/./strategy/./and/./should/./clearly/./sup
port/./defined/./business/./goals/./and/./objectives.
6. IS/ . / strategy/ . / triangle/ . / Organizational/ . / Strategy:/ . / Must/./complement/./business/./strategy/./(manage-
rial/./levers)/./or/./it/./gets/./in/./the/./way.
7. IS/./strategy/./triangle/./-
/./IS/./Strategy:/./Must/./complement/./business/./strategy././IS/./attects/./both/./BS/./and/./OS/ . / and/./always/./has/./conseque
nce/./(intended/./or/./not).
8. Elements/ . / of/ . / the/ . / IS/ . / strategy/ . / matrix:/ . / Hardware,/./Software,/./Networking,/./Data
9. Co-
opetition:/./A/./strategy/./whereby/./companies/./cooperate/./and/./compete/./at/./the/./same/./time/./with/./companies/./in/./their/./value/./ne
t.
10. Value/ . / Net:/ . / A/./company/./and/./its/./competitors/./and/./complementors/./as/./well/./as/./its/./customers/./and/./suppliers/./and/./
the/./interactions/./among/./all/./of/./them.
11. Complementor:/./A/./company/./whose/./product/./or/./service/./is/./used/./in/./conjunction/./with/./a/./particular/./product/./or/./service
/./to/./a/./more/./useful/./set/./for/./the/./customer.
12. Primary/./Activities:/./Relate/./directly/./to/./the/./value/./created/./in/./a/./product/./or/./service.
Inbound/./logistics/./(materials/./handling,/./delivery)/./o
perations/./(manufacturing,/./assembly)/./outbound/./lo
gistics/./(order/./processing,/./shipping)
marketing/./and/./sales/./(product,/./pricing,/./promotion,/./place)/./service/./(c
ustomer/./service,/./repair)
13. Secondary/ . / Activities:/ . / Make/./ it/./possible/./for/./ the/./primary/./activities/./to/./exist/./and/./remain/./ coordinated.
Organization,/ . / human/ . / resources,/ . / technology,/ . / purchasing
14. Risk/./of/./awakening/./a/./sleeping/./giant:/ . / Implementing/./IS/./to/./gain/./competitive/./advantage/./that/./nudges/./a/./l
arger/./competitor/./with/./deeper/./pockets/./into/./implementing/./an/./IS/./with/./even/./better/./features.
, BADM/./7050/./-/./Information/./Systems/./-/./Exam/./1
15. Resource/./based/./view:/./applied/./in/./the/./area/./of/./IS/./to/./help/./identify/./two/./types/./of/./information/./resources:/./tho
se/./that/./enable/./a/./firm/./to/./attain/./competitive/./advantage/./and/./those/./that/./enable/./a/./firm/./to/./sustain/./the/./advantage/./over/./the/./long/./t
erm.
16. Porter's/./Five/./Competitive/./Forces/./model:/./Potential/./Threat/./of/./New/./Entrants/./Ba
rgaining/./Power/./of/./Buyers
Bargaining/./Power/./of/./Suppliers/./Threat/./
of/./Substitute/./Products/./Industry/./Com
petitors.
17. Potential/./Threat/./of/./New/./Entrants:/./Switching/./costs/./Ac
cess/./to/./distribution/./channels
Economies/./of/./scale
18. Bargaining/./Power/./of/./Buyers:/./Buyer/./selection/./S
witching/./costs
Ditterentiation
19. Bargaining/./Power/./of/./Suppliers:/./Selection/./of/./supplier
Threat/ . / of/ . / backward/ . / integration/ . / (Creating/ . / own/ . / information/ . / supply/ . / and/ . / reselling/ . / it/ . / to/ . / other/ . / internet/ . / sites)
20. Threat/./of/./Substitute/./Products:/./Redefine/./products/./and/./services/./Im
prove/./price/performance
21. Industry/./Competitors:/./Cost/./ettectiveness/./M
arker/./access
Ditterentiation/ . / of/ . / product/ . / of/ . / service
22. According/./to/./Porter's/./value/./chain/./framework,/./where/./does/./a/./competitive/./adv
antage/./come/./from?:/./Lowering/./the/./cost/./to/./perform/./activities
Adding/./value/./to/./a/./product/./or/./service/./so/./that/./buyers/./will/./pay/./more.
23. Different/./types/./of/./organizational/./structure:/./Hierarchical/./Flat
Matrix/./Networked
24. Hierarchical/./Organizational/./Structure:/./Bureaucratic/./for/./with/./defined/./levels/./of/./management././Divisi
on/./of/./labor,/./specialization,/./unity/./of/./command,/./formalization././Best/./in/./stable,/./certain/./environment././Power/./is/./centralized.