BUS 270 EXAM 2 QUESTIONS WITH VERIFIED ANSWERS
Explain the different stages of forming a group. - Answers - forming, storming, norming,
performing, and adjourning
Forming- - Answers - first stage of group development in which people join the group
and then define the group's purpose, structure, and leadership
Storming- - Answers - the second stage of group development characterized by
intragroup conflict
Norming- - Answers - the third stage of group's development, characterized by close
relationship and cohesiveness
Performing- - Answers - the fourth stage of group development when the group is fully
functional and works on group task
Adjourning- - Answers - the final of group development for temporary groups which
group members are concerned with wrapping up activities rather than task performance
Explain any two views of Conflict Managment- - Answers - Traditional view of conflict
and human relations views of conflict
Traditional view of conflict- - Answers - the view that all conflict is bad and must be
avoided
Human Relations view of conflict- - Answers - the view that conflict is a natural and
inevitable outcome in any group
What do you understand by functional, process, and task conflict? - Answers -
functional, process, and task conflict
Functional conflicts- - Answers - conflicts that support a group's goal and improve its
performance
Process conflict- - Answers - conflict over how work gets done
Task conflict- - Answers - conflicts over content and goals of the work
What are the attributes of an effective team? - Answers - clear goals, relevant skills,
mutual trust, unified commitment, good communication, negotiating skills, approximate
leadership, internal and eternal support.
Explain the different stages of forming a group. - Answers - forming, storming, norming,
performing, and adjourning
Forming- - Answers - first stage of group development in which people join the group
and then define the group's purpose, structure, and leadership
Storming- - Answers - the second stage of group development characterized by
intragroup conflict
Norming- - Answers - the third stage of group's development, characterized by close
relationship and cohesiveness
Performing- - Answers - the fourth stage of group development when the group is fully
functional and works on group task
Adjourning- - Answers - the final of group development for temporary groups which
group members are concerned with wrapping up activities rather than task performance
Explain any two views of Conflict Managment- - Answers - Traditional view of conflict
and human relations views of conflict
Traditional view of conflict- - Answers - the view that all conflict is bad and must be
avoided
Human Relations view of conflict- - Answers - the view that conflict is a natural and
inevitable outcome in any group
What do you understand by functional, process, and task conflict? - Answers -
functional, process, and task conflict
Functional conflicts- - Answers - conflicts that support a group's goal and improve its
performance
Process conflict- - Answers - conflict over how work gets done
Task conflict- - Answers - conflicts over content and goals of the work
What are the attributes of an effective team? - Answers - clear goals, relevant skills,
mutual trust, unified commitment, good communication, negotiating skills, approximate
leadership, internal and eternal support.
