EPIC CLN 251 252 PRACTICE QUESTIONS AND
SOLUTIONS
◉ Who needs a user record?
Answer: Everyone at your organization who uses Epic will need a
user record. The User (EMP) master file needs a record for each end
user-doctors, nurses, front desk staff, billers, etc. The user record is a
starting place for successfully getting staff started with Epic because
it acts as a hub where several other important settings are made.
◉ Default login department
Answer: A user will be assigned a default log in so that whenever the
user logs into EPIC the defaulted log in will occur, but will still have
the option to manually choose if needed.
◉ Linkable Template
Answer: • User templates (or linkable templates) are records in the
User (EMP) master file that allow you to create a single record to
maintain shared settings for multiple user records. You create a user
template for a particular group of users (for example, medical
assistants). In the template, you assign the access to activities,
Hyperspace configuration, profiles, and other settings appropriate to
that group.
,◉ User Record
Answer: Anyone who needs to log in to Hyperspace needs his/her
own user record. User records determine login IDs, passwords,
default login departments, security (access to functionality), and
many other settings.
◉ True or False: In the provider record, you can link to the
corresponding user record or a user template.
Answer: False. The linking is established in the user record. Multiple
users may not be linked to the same provider record.
◉ Why do MRI machines and classrooms need to have records in the
Provider master file?
Answer: The MRI machines and classrooms are scheduled resources.
◉ Give an example of someone who would need a provider record
but NOT a user record. Explain why.
Answer: A physician in your community who gets referrals from
your physicians, but who does not have access to log in to your Epic
system.
◉ What are some settings you must make in an individual user
record which cannot be set with linkable templates?
Answer: Default login department, link to templates, ID/password
information
,◉ True or False: You can link a user to multiple linkable templates.
Answer: True. You can assign more than one template to a user, and
that user can choose the template they want to affect them when
they log into Hyperspace.
◉ What four patient workspace settings is the Workflow Engine
configured to control?
Answer: 1. Activity tabs (to the left of the patient chart)
2. More Activities menu (formerly known as the action menu)
3. Navigators
4. Sidebars (when using widescreen view)
Workflow Engine rules don't eliminate the need for assigning role
and profile records to users. Those records contain many more
settings that aren't included in the Workflow Engine.
◉ How does the Workflow Engine evaluate properties?
Answer: The conditions evaluate properties about the user, the
patient, or the type of encounter (admission, office visit, etc.). After
matching on conditions, the directives then arrange the patient
workspace.
◉ Rule Hierarchy
, Answer: Stops the workflow engine from searching past what it
needs to after the conditions are met - works in correlation with the
profile hierarchy.
◉ Property
Answer: • Property= Relevant Information
• Every clinical workspace has many properties, such as encounter
type, patient age, and provider specialty.
• Each property used in the Workflow Engine is defined by a
property record in the Properties (LRC) master file. Epic
programmers build these records.
◉ Conditions
Answer: The "If..." portion of a rule (condition) specifies which
properties and values the "then..." portion applies to. The rows that
start with "if" evaluate properties.
• These nested conditions allow for a more refined search.
• When evaluating a rule, the system looks to the top condition first.
• If a condition is not true, the rule skips any conditions nested
under it. It moves down the rule to the next value for that condition,
or the next entirely new condition
◉ Directive
SOLUTIONS
◉ Who needs a user record?
Answer: Everyone at your organization who uses Epic will need a
user record. The User (EMP) master file needs a record for each end
user-doctors, nurses, front desk staff, billers, etc. The user record is a
starting place for successfully getting staff started with Epic because
it acts as a hub where several other important settings are made.
◉ Default login department
Answer: A user will be assigned a default log in so that whenever the
user logs into EPIC the defaulted log in will occur, but will still have
the option to manually choose if needed.
◉ Linkable Template
Answer: • User templates (or linkable templates) are records in the
User (EMP) master file that allow you to create a single record to
maintain shared settings for multiple user records. You create a user
template for a particular group of users (for example, medical
assistants). In the template, you assign the access to activities,
Hyperspace configuration, profiles, and other settings appropriate to
that group.
,◉ User Record
Answer: Anyone who needs to log in to Hyperspace needs his/her
own user record. User records determine login IDs, passwords,
default login departments, security (access to functionality), and
many other settings.
◉ True or False: In the provider record, you can link to the
corresponding user record or a user template.
Answer: False. The linking is established in the user record. Multiple
users may not be linked to the same provider record.
◉ Why do MRI machines and classrooms need to have records in the
Provider master file?
Answer: The MRI machines and classrooms are scheduled resources.
◉ Give an example of someone who would need a provider record
but NOT a user record. Explain why.
Answer: A physician in your community who gets referrals from
your physicians, but who does not have access to log in to your Epic
system.
◉ What are some settings you must make in an individual user
record which cannot be set with linkable templates?
Answer: Default login department, link to templates, ID/password
information
,◉ True or False: You can link a user to multiple linkable templates.
Answer: True. You can assign more than one template to a user, and
that user can choose the template they want to affect them when
they log into Hyperspace.
◉ What four patient workspace settings is the Workflow Engine
configured to control?
Answer: 1. Activity tabs (to the left of the patient chart)
2. More Activities menu (formerly known as the action menu)
3. Navigators
4. Sidebars (when using widescreen view)
Workflow Engine rules don't eliminate the need for assigning role
and profile records to users. Those records contain many more
settings that aren't included in the Workflow Engine.
◉ How does the Workflow Engine evaluate properties?
Answer: The conditions evaluate properties about the user, the
patient, or the type of encounter (admission, office visit, etc.). After
matching on conditions, the directives then arrange the patient
workspace.
◉ Rule Hierarchy
, Answer: Stops the workflow engine from searching past what it
needs to after the conditions are met - works in correlation with the
profile hierarchy.
◉ Property
Answer: • Property= Relevant Information
• Every clinical workspace has many properties, such as encounter
type, patient age, and provider specialty.
• Each property used in the Workflow Engine is defined by a
property record in the Properties (LRC) master file. Epic
programmers build these records.
◉ Conditions
Answer: The "If..." portion of a rule (condition) specifies which
properties and values the "then..." portion applies to. The rows that
start with "if" evaluate properties.
• These nested conditions allow for a more refined search.
• When evaluating a rule, the system looks to the top condition first.
• If a condition is not true, the rule skips any conditions nested
under it. It moves down the rule to the next value for that condition,
or the next entirely new condition
◉ Directive
