Devoted 2026/2027 Certification Questions
With Correct Answers A+ Graded
Which answer best describes our main
component(s) of our model of care?
Care coordination
Provider network
Quality of performance and improvement
All of these
Population description - correct answerAll of these
What can Devoted Health members expect after
enrollment?
Welcome kit with ID card and a mailed evidence of coverage.
Our members will only receive digital correspondences and no physical
kits or ID cards
Welcome text message, if the individual has transition needs a welcome
call and a welcome kit with a benefit guide. The ID card will be mailed
separate.
Welcome call, welcome Kit with ID card and mailed full directory and
formulary. - correct answerWelcome text message, if the individual has transition needs a
welcome
call and a welcome kit with a benefit guide. The ID card will be mailed
separate.
, If an individual has Medicaid paying their Part B
premium, which plan option might not be a good fit
for them?
Giveback plan
D-SNP partial plan
C-SNP plan
$0 premium plan - correct answerGiveback plan
Which answer best describes what is important to review with a prospect during our sales
presentations related to prescriptions
Offer to look up their prescriptions and show them how they can look up
their prescriptions to see if they are covered by the plan.
Review the transition supply process and the process for exceptions.
Explain limitations associated with obtaining prescriptions including Prior
Authorization, Step Therapy, and Quantity Limits.
Review the pharmacy network requirement and where individuals can
find which pharmacies are in-network.
All of these
Review M3P
C
Review the different stages of prescription coverage - correct answerAll of these
In what situation is an agent representing Devoted Health required to review the entire
summary of benefits during a compliant sales presentation to a prospect?
With Correct Answers A+ Graded
Which answer best describes our main
component(s) of our model of care?
Care coordination
Provider network
Quality of performance and improvement
All of these
Population description - correct answerAll of these
What can Devoted Health members expect after
enrollment?
Welcome kit with ID card and a mailed evidence of coverage.
Our members will only receive digital correspondences and no physical
kits or ID cards
Welcome text message, if the individual has transition needs a welcome
call and a welcome kit with a benefit guide. The ID card will be mailed
separate.
Welcome call, welcome Kit with ID card and mailed full directory and
formulary. - correct answerWelcome text message, if the individual has transition needs a
welcome
call and a welcome kit with a benefit guide. The ID card will be mailed
separate.
, If an individual has Medicaid paying their Part B
premium, which plan option might not be a good fit
for them?
Giveback plan
D-SNP partial plan
C-SNP plan
$0 premium plan - correct answerGiveback plan
Which answer best describes what is important to review with a prospect during our sales
presentations related to prescriptions
Offer to look up their prescriptions and show them how they can look up
their prescriptions to see if they are covered by the plan.
Review the transition supply process and the process for exceptions.
Explain limitations associated with obtaining prescriptions including Prior
Authorization, Step Therapy, and Quantity Limits.
Review the pharmacy network requirement and where individuals can
find which pharmacies are in-network.
All of these
Review M3P
C
Review the different stages of prescription coverage - correct answerAll of these
In what situation is an agent representing Devoted Health required to review the entire
summary of benefits during a compliant sales presentation to a prospect?
