CPWM Certification Exam
Questions & Answers
Updated 2026/2027
Verified Answers Exam Ready 188 QUESTIONS
DOCUMENT OVERVIEW
This document provides 188 verified questions with correct answers covering essential
**municipal management principles**. It offers a direct resource for studying and
preparing for CPWM certification. This compilation allows for efficient review of key
concepts and practical application scenarios, ensuring readiness for the exam.
TOPICS
• Foundations of Management • Organizational Structure & Design
• Management Functions & Leadership • Public Works Operations: Winter
Maintenance
• Public Works Infrastructure: Water & • Motivation & Human Resources
Sewer
• Problem Solving & Decision Making • Performance Management &
Communication
• Ethics & Professional Conduct • Human Resource Development & Law
• Public Works Infrastructure: Solid • Public Works Infrastructure:
Waste & Recycling Pavements & Roads
• Municipal Government & Finance
Page 1
, E XA M Q U EST I O N S
Q1 QUESTION 1 OF 188
What is management?
ANSWER
coordinate activities for other people to get the job done
Q2 QUESTION 2 OF 188
what are the three approaches to management
ANSWER
classical approach
behavioral approach
management science approach
Q3 QUESTION 3 OF 188
what are the two branches of the behavioral approach to management
ANSWER
human relation branch
behavioral science branch
Q4 QUESTION 4 OF 188
the most modern approach to management is
ANSWER
management science approach
Page 2
, Q5 QUESTION 5 OF 188
what are the six major value orientations that are required early on in life that affect a
manager's decision making process
ANSWER
social
aesthetics
religion
political
theoretical
economics
Q6 QUESTION 6 OF 188
classical approach increases what?
ANSWER
increases efficiency and productivity
Q7 QUESTION 7 OF 188
what are the three approaches to management
ANSWER
classical approach
behavioral approach
management science approach
Q8 QUESTION 8 OF 188
what determines a manager's value?
Page 3
, ANSWER
acquired early in life
determine view
influence decision
Q9 QUESTION 9 OF 188
what types of managers are there?
ANSWER
old school and New school
Q10 QUESTION 10 OF 188
how many principles does Henri fayol have?
ANSWER
14 principles
Q11 QUESTION 11 OF 188
esprit decision corps means?
ANSWER
harmony and cohesion among personnel
Q12 QUESTION 12 OF 188
what does span of control mean?
ANSWER
the number of subordinates a manager' can supervise effectively
Page 4