ILAD 5980
ILAD 5980 TEST QUESTIONS AND CORRECT ANSWERS
2026/2027
1. According to the text, which of the following best defines culture?
A. A formal set of written rules created by senior management
B. The shared set of beliefs, values, knowledge, and patterns of behavior
common to a group of people
C. The physical layout and design of a company's workplace
D. The set of financial goals an organization sets each year
ANSWER : B
Explanation: B is the definition given in the text. A describes policy, not culture. C
describes physical environment only. D describes strategy and targets, not shared
beliefs and behavior.
2. According to the text, good leaders and managers help employees focus on
outcomes by doing which of the following with culture, structure, HR practices,
and company strategy?
A. Aligning them so they work together
B. Disconnecting them from one another
C. Ranking them in order of cost
D. Delegating all of them to the HR department
ANSWER : A
Explanation: A is correct because effective leaders align these elements. B is the
opposite of what the text says. C and D are not recommended practices in the text.
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3. According to the text, which of the following is NOT a level representative of
organizational culture?
A. Observable artifacts
B. Espoused values
C. Basic assumptions
D. Groupthink
ANSWER : D
Explanation: D is correct because groupthink is a decision-making problem, not a
level of culture. A, B, and C are the three levels of organizational culture.
4. According to the text, which of the following is NOT a method by which
culture is transmitted to employees?
A. An employee's work schedule
B. Symbols
C. Rites and rituals
D. Heroes
ANSWER : A
Explanation: A is correct because a work schedule is not a cultural transmission
method. Symbols, rites and rituals, and heroes (B, C, D) all carry culture to
employees.
5. According to the text, what can a leader's response to a crisis indicate?
A. A lack of interest in the company's survival
B. A desire to change the culture implemented by the previous leadership
C. That the organization should adopt a bureaucratic structure
D. That employees are no longer motivated by rewards
ANSWER : B
Explanation: B is correct, as stated in the text. A, C, and D are not conclusions the
text draws from a leader's crisis response.
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ILAD 5980 TEST QUESTIONS AND CORRECT ANSWERS
2026/2027
1. According to the text, which of the following best defines culture?
A. A formal set of written rules created by senior management
B. The shared set of beliefs, values, knowledge, and patterns of behavior
common to a group of people
C. The physical layout and design of a company's workplace
D. The set of financial goals an organization sets each year
ANSWER : B
Explanation: B is the definition given in the text. A describes policy, not culture. C
describes physical environment only. D describes strategy and targets, not shared
beliefs and behavior.
2. According to the text, good leaders and managers help employees focus on
outcomes by doing which of the following with culture, structure, HR practices,
and company strategy?
A. Aligning them so they work together
B. Disconnecting them from one another
C. Ranking them in order of cost
D. Delegating all of them to the HR department
ANSWER : A
Explanation: A is correct because effective leaders align these elements. B is the
opposite of what the text says. C and D are not recommended practices in the text.
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3. According to the text, which of the following is NOT a level representative of
organizational culture?
A. Observable artifacts
B. Espoused values
C. Basic assumptions
D. Groupthink
ANSWER : D
Explanation: D is correct because groupthink is a decision-making problem, not a
level of culture. A, B, and C are the three levels of organizational culture.
4. According to the text, which of the following is NOT a method by which
culture is transmitted to employees?
A. An employee's work schedule
B. Symbols
C. Rites and rituals
D. Heroes
ANSWER : A
Explanation: A is correct because a work schedule is not a cultural transmission
method. Symbols, rites and rituals, and heroes (B, C, D) all carry culture to
employees.
5. According to the text, what can a leader's response to a crisis indicate?
A. A lack of interest in the company's survival
B. A desire to change the culture implemented by the previous leadership
C. That the organization should adopt a bureaucratic structure
D. That employees are no longer motivated by rewards
ANSWER : B
Explanation: B is correct, as stated in the text. A, C, and D are not conclusions the
text draws from a leader's crisis response.
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